AT&T Hermes 8525 freezing up at logo screen

[Vladpire]

I have an AT&T Hermes 8525 that is freezing up at the screen that just shows the AT&T logo with the little 3G logo on it as well. this is the phone at the screen it freezes at..........

http://home.mchsi.com/~vladpire/100_0122.JPG

Before everyone says search the forum, I have been looking all over the forum for the last hour and a half. I just need someone to point me in the direction of where I can find a way to re-flash this phone, I dont care what version of what, as long as it works. We have this phone at our shop, and just need to get it working to the point where it can be resold. I obviously cant access activesync with the phone, any help would be greatly appreciated.
Thank you.

[ultramag69]

Try a hard reset. Hold both softkeys and then reset with stylus, hold ALL keys in until it prompts to reset to factory (something like that) press "r" on slideout keyboard then space bar. should go through the startup sequence again.

Cheers...:D

[parleyp]

Just put it in boot loader mode and flash a new rom. Hold the top button on the right side of the phone and the ok button on the left and do a reset. Hold the pin in until the boot screen comes up....Then connect your cable and flash a rom...but check to make sure it is hardspl. The wiki has references for all of this.