Is Oli/Nex Hard-Spl dangerous?--> don't think so but have a look

[nervdoc]

As for me it is not. I'm currently using Oli/Nex 1.93 unsigned.

Referring to the repair service i have send my diamond in, because of a broken USB port, it is a "illegal" piece of software and warranty repair has been rejected. They'd like to charge € 300.- for mainboard replacement.

Well, i have never heard before of a broken USB Port because of Hard-SPL and i even don't believe that Hard-SPL is capable of doing this.

My USB Port stopped working after plugging my diamond to my PC (long time after i had installed Hard-SPL). Charging still works but no way to get it recognized by ActiveSync or as harddisk.

My Assumption is the repair service is talking crap - they probably didn't even check the hardware and pointed their fingers at Hard-SPL after discovering it.

I'd like some comment, from the devs maybe, that Hard-SPL is harmless and not even capable of bricking the USB Port.

thanks,

nervdoc

[nblakqori]

it is done what is done, but for other people please restore the original spl before sending it to the service as a matter of fact restore the orig. rom also.

as for your question, what rom exactly did you have, cause some people expirience the async problem but normaly it gets solved by the rom shef.

[Techno-Freak]

No...that hardware malfunction has not been caused by Hard-SPL.

But they are talking about charging you for repair because they just had a look at the bootloader screen, noticed that you have "void-ed" the warranty by modifying the SPL...and this has been mentioned as a caveat so many times in the relevant threads, and if you could have cared to read properly before installing it, you would have known how to revert back to, or load the stock SPL(and stock Radio and ROM, if you flashed a different one) back before sending your device for warranty. This way the device would have been in stock conditions and they would have repaired it for free.

Hard Luck buddy, but that's the way it is...sad but true.

[mugglesquop]

As for me it is not. I'm currently using Oli/Nex 1.93 unsigned.

Referring to the repair service i have send my diamond in, because of a broken USB port, it is a "illegal" piece of software and warranty repair has been rejected. They'd like to charge € 300.- for mainboard replacement.

Well, i have never heard before of a broken USB Port because of Hard-SPL and i even don't believe that Hard-SPL is capable of doing this.

My USB Port stopped working after plugging my diamond to my PC (long time after i had installed Hard-SPL). Charging still works but no way to get it recognized by ActiveSync or as harddisk.

My Assumption is the repair service is talking crap - they probably didn't even check the hardware and pointed their fingers at Hard-SPL after discovering it.

I'd like some comment, from the devs maybe, that Hard-SPL is harmless and not even capable of bricking the USB Port.

thanks,

nervdoc

a known problem on HTC devices for the USB board to blow (leading to lack of being able to sync, but still charge) is charging in the car.

if the Diamond is plugged into a charger while the car is started, a hight current can be passed to the diamond resulting in the USB or Mainboard blowing.

[nervdoc]

I was running my providers original software but unfortunately i was not able to return to original SPL without a working usb port.

Is it possible to revert back to original SPL without working USB port? Didn't find anything besides flashing from internal storage - whitch didn't work for hard-SPL.

If i had really voided the terms of guarantee is questionable as there is no point which says "don't upload unofficial software"
warranty is excluded if (translated from german):

Damage, in particular dark blotch, lines or cracks on the display.
Damage due to fall, violent pressure etc.
Damage due to water.
Damage due to inappropriate handling.
Damage due to not authorized accessories.

Point 4 could apply though O2 (my provider) offers also firmware/software upgrades.
And as stated before (Hard-)SPL is not able to cause this damage.

Nevertheless i'll try to object to their refusal.

regards,
nervdoc

[Thilo T.]

I was running my providers original software but unfortunately i was not able to return to original SPL without a working usb port.

Is it possible to revert back to original SPL without working USB port? Didn't find anything besides flashing from internal storage - whitch didn't work for hard-SPL.

If i had really voided the terms of guarantee is questionable as there is no point which says "don't upload unofficial software"
warranty is excluded if (translated from german):

Damage, in particular dark blotch, lines or cracks on the display.
Damage due to fall, violent pressure etc.
Damage due to water.
Damage due to inappropriate handling.
Damage due to not authorized accessories.

Point 4 could apply though O2 (my provider) offers also firmware/software upgrades.
And as stated before (Hard-)SPL is not able to cause this damage.

Nevertheless i'll try to object to their refusal.

regards,
nervdoc

Hi nervdoc,
let them answer, where exactly it is stated (in the german warranty agreement), that the warranty is void after flashing certain software products.
If they cannot point this out, take legal action.

bye,
Thilo

[pietrucci]

I was running my providers original software but unfortunately i was not able to return to original SPL without a working usb port.

Is it possible to revert back to original SPL without working USB port? Didn't find anything besides flashing from internal storage - whitch didn't work for hard-SPL.

If i had really voided the terms of guarantee is questionable as there is no point which says "don't upload unofficial software"
warranty is excluded if (translated from german):

Damage, in particular dark blotch, lines or cracks on the display.
Damage due to fall, violent pressure etc.
Damage due to water.
Damage due to inappropriate handling.
Damage due to not authorized accessories.

Point 4 could apply though O2 (my provider) offers also firmware/software upgrades.
And as stated before (Hard-)SPL is not able to cause this damage.

Nevertheless i'll try to object to their refusal.

regards,
nervdocMaybe ActiveSync via bluetooth? Then you don't need your usb.

[mugglesquop]

Maybe ActiveSync via bluetooth? Then you don't need your usb.

Bluetooth doesnt work while in Bootloader mode... ;) :rolleyes:


not possible, sorry.

[nervdoc]

I have send them a fax pointing out that regarding the terms of warranty there was no breach at this point.

Bluetooth is an option i already have considered and also used for activsync (...god is that slow)

[mugglesquop]

I have send them a fax pointing out that regarding the terms of warranty there was no breach at this point.

Bluetooth is an option i already have considered and also used for activsync (...god is that slow)

u managed to get Acticesync to work over bluetooth!! :eek:

that has got to be a first.

i have tried soooooo many times with different phones lol

[nervdoc]

u managed to get Acticesync to work over bluetooth!! :eek:

that has got to be a first.

i have tried soooooo many times with different phones lol

Was kind of a fight but a least I have succeeded. You can even start customruu.exe to flash.
Works flawlessly until entering the bootloader.

[mugglesquop]

Was kind of a fight but a least I have succeeded. You can even start customruu.exe to flash.
Works flawlessly until entering the bootloader.

lol, i bet.

yeh, that is the problem, needs to have a USB connection, as a bluetooth connection is not supported by the BIOS (or whatever the bootloader thingy is).

[viperbjk]

Of course bluetooth is supported by SPL.
You can even route the bluetooth connection once you're in the bootloader.
But for that you need to change the port settings (available via console only).

Anyway, yes, Hard-SPL could have bricked the usb port.

Why ?
The usb init itself might have changed between the mfg version (old version) and newer spl versions. So, newer hardware leads to newer voltage settings / calibration.

But honestly ... I doubt that the usb port was bricked by just hard-spl.

In fact, most usb ports are bricked by sticking the usb cable first into the pc and then into the phone ... either due to electrostatic issues or due to overvoltage (unstable usb connection).

So imho a bricked usb port is 99% an hardware issue and no software issue if the software was intended for the phone.

Cya,

Viper BJK

[mugglesquop]

Of course bluetooth is supported by SPL.
You can even route the bluetooth connection once you're in the bootloader.
But for that you need to change the port settings (available via console only).

ah right, cheers for that :)

*hides in corner*

[nervdoc]

But honestly ... I doubt that the usb port was bricked by just hard-spl.

In fact, most usb ports are bricked by sticking the usb cable first into the pc and then into the phone ... either due to electrostatic issues or due to overvoltage (unstable usb connection).

So imho a bricked usb port is 99% an hardware issue and no software issue if the software was intended for the phone.

Cya,

Viper BJK

Exactly this happened. Phone was on and after connecting it to pc the screen went dark.
Had to remove battery and put it back in to turn my diamond on again.

Another thing is to make this clear to O2's repair service

[lesiohormon]

Hi
try change the spl without USB like the rom or radio file transfer though bluetooth file to internal storage change name for DIAMIMG and reset phone keep pressing volup button and back button then when phone recognized file press power button to start updating

[Olipro]

As for me it is not. I'm currently using Oli/Nex 1.93 unsigned.

Referring to the repair service i have send my diamond in, because of a broken USB port, it is a "illegal" piece of software and warranty repair has been rejected. They'd like to charge € 300.- for mainboard replacement.

Well, i have never heard before of a broken USB Port because of Hard-SPL and i even don't believe that Hard-SPL is capable of doing this.

My USB Port stopped working after plugging my diamond to my PC (long time after i had installed Hard-SPL). Charging still works but no way to get it recognized by ActiveSync or as harddisk.

My Assumption is the repair service is talking crap - they probably didn't even check the hardware and pointed their fingers at Hard-SPL after discovering it.

I'd like some comment, from the devs maybe, that Hard-SPL is harmless and not even capable of bricking the USB Port.

thanks,

nervdoc

they've been told to do this, HTC have sent a document round to RMAs about it.

I would contact them back and tell them that they're talking bullshit and they can either prove that the SPL is causing the hardware defect (in line with EU law requiring the manufacturer to prove your modification breaks the device) or shut up and repair it.

[nervdoc]

Hi
try change the spl without USB like the rom or radio file transfer though bluetooth file to internal storage change name for DIAMIMG and reset phone keep pressing volup button and back button then when phone recognized file press power button to start updating

Already tried this. As far as i know HardSPL is write protected.
At least it didn't work. The update process went well but checking bootloader afterwards it still showed olinex 1.93.

@olipro

Is it possible to restore stock SPL from Internal Storage though HardSPL is installed?
If yes, are there any special tricks to perform. As stated above i already tried without success.

[morbon]

Unfortunately I don't have a good idea for you. But, I had a motherboard on my PC which simply caramelized anything I conected to the front USB console: A Sony camera, A bluetooth adapter, a memory stick, and ALMOST an ipod of a friend which costs 300 euros...Fortunately we conected all the other things before and we realized the problem with the motherboard.
So, it might be something simular in your case, maybe...Check with something cheap, with an old memory stick? Then you will know: don't connect anything...

Just an idea to prevent further accidents....

For 300€... maybe better to wait, save another 300 and buy a blackstone?
Or...save and buy a new diamond? For 300 you can buy on e-bay easily... a bit risky... :(
I have the unassembling manual of the HTC, I downloaded it from somewhere on this forum, have a look. if you want I can send it to you by email. Changing the motherboard looks easy! The only thing you can do is to see which bad things are the best...
Wish you find the best solution!
Plese keep us informed.

[nervdoc]

As for the repair service - they refused. Now they're talking about "mechanical damage to the motherboard" which is not covered by warranty.

They also offered me an error report - for some extra charge. Really consumer-friendly.
Now I'll try my luck with the dealer where i bought it.

[Szadzik]

As to the idea of changing the SPL from the phone itself.

It is possible to flash the phone from Internal Storage, right?

Are there no ROMs with SPL inside them? So that while the ROM gets installed the SPL is installed too?

I know that some carriers have their ROMs combined with Radios, what about SPL then?

[sly23]

As for the repair service - they refused. Now they're talking about "mechanical damage to the motherboard" which is not covered by warranty.

They also offered me an error report - for some extra charge. Really consumer-friendly.
Now I'll try my luck with the dealer where i bought it.


Hi nervdoc,

i got exactly the same issue, tried anything that was suggested in the forums to revive the USB, but it seems to be a hardware problem, though i never used any other loader then the one that came with the device. I got the phone by extending my german O2-contract... now you say, they will refuse to repair it within the guarantee, even if it would be sent in with the original software? Means, they'll charge me anyway?
Well, it wouldn't come with the original software, since i'm on Olinex HardSPL, too ;) would very much appreciate a solution for flashing the SPL from internal storage, if that can be done somehow... didn't find the guy who did it yet :|

Greetz!

[R3PUBL1K]

u managed to get Acticesync to work over bluetooth!! :eek:

that has got to be a first.

i have tried soooooo many times with different phones lol


My my! I have also done this may times - my first time was in 2002.

[nervdoc]

Got my diamond back... not repaired.

Anyway i can live with it.

I'll resign myself to:
ActivSync via bluetooth
File Transfer via bluetooth or WiFi (did expect much better performance with WiFi - got disappointed).
OS flashing from internal storage.

What i didn't expect was working headphones attached to the USB port - but they do the job :) .

[mugglesquop]

My my! I have also done this may times - my first time was in 2002.

such a joyous event, that u actually remember it ;)

[raidendb]

u managed to get Acticesync to work over bluetooth!! :eek:

that has got to be a first.

i have tried soooooo many times with different phones lol



i've been using active sync over bluetooth for quite a while now too.

[djfuego]

It is possible but you have to do the pairing process in a specific order and disable other functions to run it through active sync. I did it years ago when I had a SPVC500 and E100(Remember SPV?) That was in the days of WM2002/2003

[Araldwenn]

Different countries, different warranties....

I'd like to share my experience.

I'm actually working in a french mobile retail shop, and i send a lot of phones to repair center every day.

With the provider we work for, there is a trick for having a new phone. When you send it twice for problems covered by warranty (and of course they find a problem covered by warranty...), the third time you have problem, you can ask for a new phone. That's the way i had my Diamond.

I used to have a P3600, that worked very well. I flashed it many times with different ROMs, using Olinex HardSPL, and it has always worked flawlessly (I mean despite rom bugs, but that's another problem ;) ).

Then Diamond came, and i wanted it, but had not enough money for it. So I decided to brick my P3600. I started flashing a new rom, and in the middle of the process, unplugged the USB cable. Result : unusable P3600... Send it to the repair center, got it repaired, did the same trick (flash, unplug, etc...), repaired again, and then asked for a new mobile... Got my diamond...

I never had any problem having it fixed, whereas i had a wrong SPL, a wrong ROM, etc...

So, seems that Germany is different... But maybe you could try to shortcut your retailer (his process is to send it to the local repair center, he certainly can't do anything more for you...), and directly ask HTC (+49-692-222-7334 support for Deutshland).

Maybe another solution would be to ask a friend to make his personnal insurance work... I don't know if it's the same in Deutshland, but in France, you must have a personnal insurance that helps you for damages commited to other people (called civilian responsibility insurance - assurance responsabilité civile). If someone harms you, or comits damages to something you own, this insurance repays for him. Maybe this could work...

Hope this will help :)

[sumitescp]

Is there any way to brick the device without using USB?
I can advice you 1 way but DO IT AT YOUR OWN RISK.
DANGER OF LIFE. LOL

straight 240v current. f*ck the whole thing up. then send it to htc.

[kyniemxotxa98]

Has there been a solution to flashing HardSPL using internal storage yet? My USB connection is also dead, charging and headset still works. Never used USB with car charger.

Thanks