HTC Touch stuck in Windows folder

[duke2047]

Pls need help urgently
My HTC Touch is stuck in the windows folder in file explorer , tried soft resetting and battery removal yet explorer starts in windows folder and am unable to use explorer, have no alternate explorer software either nor do i have any registry modification software. cant afford to lose data from hard resetting.

Please guys, this is an emergency
Thanks in advance...

[Imyman]

My phone does the exact same thing. Ditto. It just hangs in the default explorer mode under windows....and I have to end it from the task manager. It was annoying in the begining but then I got resco explorer.....works a million times better than the stock file explorer, but the fact remains that I still have the same problems with it. I would recommend you install resco explorer and continue so tht it doesn't hamper your phones usage.

Inputs from anyone on this really appreciated.

[hotrod101]

It is very slow for me too. Do you still see the icon moving indicating that the device is working at opening the folder? If so, You just try to be patient and let it work itself out. If it is really getting stuck, try hooking up your device to your computer using activesinc and see if you can access the windows folder that way. If you have been saving things to the windows folder, then move them out of the windows folder into another folder so that there isn't anything else extra in the windows folder that doesn't need to be there. Do this through activesinc using your computer. Also, if you have other applications running in the background while trying to access the Window's folder, you will see a slow down in performance while it is trying to access the files in the folder.

[Imyman]

The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!

[booterr]

Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)

[hotrod101]

The device just hangs entirely....I dont see anything on the screen. Just the busy icon...and I've tried giving it some time as well. Left it untouched for upto 15-20 mins at times. And still no go. Would it take longer than that? Besides when I try to end the program from the task manager, it shows the program not responding pop up as well indicating the application has hung. I can access the windows folder through activesync without any problems. Is this like a bug or a known issue or something like that? I used to think its only my device...alas....Im not alone!

I havn't heard of any known bugs or issue with accessing Windows folder. For me it usually takes a couple of minutes minimum to open the Windows folder. All other folders open immediately. Maybe you should try a different app for viewing your files as already suggested. I really can't say what is causing your problems. Could be that you have an app installed that is causing conflict. I don't know how much better a different app would work for viewing your files; however, it may be worth a try in your case. It seems unnessarily long to open the windows folder. I have tried using different programs to access my windows folder and it still takes at least 2 minutes to open the folder to view the contents. I avoid it as much as possible.

also - Don't let your phone go to sleep when your device is trying to open the windows folder. I have found that once when I let my device go to sleep while working on opening the file that it did freeze and I needed to perform a soft reset.

[brutalturtle]

Actually it is not stuck, frozen or hanged ... it just takes a loooooooooong time
That happened to me, use some other sw like GS Finder (freeware)

This happens to me too. It just takes a long time loading all the files in windows, it's not stuck. But what an odd problem :S

[dgattenb]

It's slow .. always has been .. always wil be ....
It's slow in the Diamond...
Touch HD ...

It slow as it has to read all the files on thre ROM .. yes it should be faster .. but the so should life !!

[Imyman]

You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer :D

Thanks you guys.

[dsixda]

You know guys....all this time....I thought my device was being retarded and thats why file explorer would hang....but after reading what all of y'all had to say....I decided to give it one more shot...and I tried it...and left it on.......and after wht seemed like an eternity.....I was finally able to open the windows folder (ofcourse I had to wait approx 25 mins which I think is insane...coz no one in their right mind will ever wait that long to open a single folder). But it did work. And so I guess in conclusion, it doesn't hang....it really does take a s*** load of time to open. Now I dare not go into the windows directory using file explorer :D

Thanks you guys.

Try using one of the newer cooked ROMs, it should only take 10-20 seconds now.

[amits]

guys, i also faced this problem several times , it takes loong looong time to load.. anybody has resco explorer ?

[scorpion66]

I had same issue but got fed up with it and reset my Touch and reloaded all software. it loads up windows folder much quicker now say 20 seconds compared to -well in the end it was not even opening it. I think its like windows - after time the registry gets clogged up and it just grinds to a halt. i am always trying out new software which never fully deletes.

[casachavez]

I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.

[sasa66]

i used to have this problem with the original rom but it usually was about 2 miutes (not 25) but after CID unlock higher ipl/spl (3.07) and onx 4.2.1 rom it works fine

[tarekmoustafa]

I had the same problem, and i solved it by overclocking the processor to 221 Mhz and left the file explorer do its work till it read all the files in windows folder then it was returned to normal... then i changed the directory (tapped on UP)... and voila... it's back to normal...

[fpstom]

Just got the pro and my windows folder was working fine until i sorted by type accidentally (i have meat thumbs) and it just hung for awhile, so i shut the screen off and let it do its thing. Came back after searching the forums and seen an error "An Information Rights Management error has occured. If the problem persists, reboot your device or re-activate Information Rights Management by connecting to your PC" i had it plugged in before this and when i was done copying this to the device i just unplugged it the quick way rather than going to disconnect USB device in the taskbar. Hooked it back up to windows and released it through the taskbar, now it works fine in the windows folder. Dont know if this would solve ur problem but it may help figure out the problem.

[susheel_john]

I believe we have found out why the HTC Touch is stuck in the windows folder in file explorer. I inadvertently had the unit sort by "file type". When I did that, the problems began. As soon as I reset the sort to "name" - everything went back to normal (fast). I was ready to take the thing back when we noticed the difference in speed between his phone and my phone.
Yes you have mate- works like a charm now. thanks
/S/