Mogui Help!!! emergency

[evita38]

I am having problems with my screen it wont touch I did a rom upgrade on it to see it will go away but it didnt so I am stuck on the first screen tap the screen to set up your windows and it stud there what can I do the screen was working perfectl until today how can I solve this problem please emergency

[i_ate_lunch]

Try using Scott's Reloaded 4 ROM. http://forum.xda-developers.com/showthread.php?t=444342 I used the "loaded" version and it doesn't prompt for the screen calibration. Have you tried a hard reset? It sounds like it might be a hardware issue, but I'm no expert.

[evita38]

Try using Scott's Reloaded 4 ROM. http://forum.xda-developers.com/showthread.php?t=444342 I used the "loaded" version and it doesn't prompt for the screen calibration. Have you tried a hard reset? It sounds like it might be a hardware issue, but I'm no expert.

tried hard reset already but when it starts the screen windows mobile 6.1 and it says tap on the screen I tap and it wont pass that I cant get into nothing what can I do .. I need my phone omg..

[BillThyCat]

This can be caused by an OEM conflict. Try flashing either the stock rom or a clean rom like DCD's, then after it boots, if it still doesn't work, take out the battery for 5 minutes and then try to boot it back up, if it still doesn't work I would say you probably damaged the touchscreen and will need to go in for service unless you want to try the repair yourself, it's a very slim piece of plastic that I believe goes under the screen.

BTC

[evita38]

This can be caused by an OEM conflict. Try flashing either the stock rom or a clean rom like DCD's, then after it boots, if it still doesn't work, take out the battery for 5 minutes and then try to boot it back up, if it still doesn't work I would say you probably damaged the touchscreen and will need to go in for service unless you want to try the repair yourself, it's a very slim piece of plastic that I believe goes under the screen.

BTC

Hi and thank you I tried hard reset and the screen still didnt work I am still in the same position how do you clean the rom like DCD becasue my screen its still stuck in in the area where it says tap on the screen so windows can continue and it stays ther its still there omg...

[sin-cal]

by clean rom he meant a rom that doesn't have a bunch of junk on it. DCD's newest rom is a nice one. Have you tried reloading a rom from your carrier? try the official rom first. or better yet maybe you should take it back to the store to see what your options are before you go voiding any warrenties.