Outgoing (SMTP) mail server e-mail options

[rspaz]

I can't send e-mail from one of my e-mail accounts on the phone. The only thing I think that might be an issue is I can't turn off the option "Use the same user name and password for sending e-mail" on the "Outgoing (SMTP) mail server:" screen - it is greyed out with the box checked. Is there a way I can uncheck it. I tried deleting the e-mail account and re-entering all the information, but that didn't help. Thanks.

[DRZ400]

Dunno if it helps but I 'think' it logs into the account and checks is there's any incoming mail ... before it will send. On some testing I did, if the account didn't exist, the email wouldn't send.

[rspaz]

DRZ400 - Thanks for the reply. It does seem to check for incoming mail first. We use two different servers - one for incoming and one for outgoing mail. When I try to send I get the message "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try sending again."

Another interesting thing I've noticed. This e-mail account is used by Outlook on the PC. When I sync to the PC (even though I don't have e-mail set up to sync), the e-mail that I created on the cell phone gets sent.

[UnholyOne]

A Lot of the carriers require you use their unsecure smtp server for sending mail. Example: AT&T's is cwmx.com

So, check your cell carriers preferences, not your ISPs mail settings for smtp.

[rspaz]

Exactly - UnHolyOne - that is what I think my problem is. I can NOT uncheck the section to use the same user name and password to send messages (as to receive them). I believe my provider does not want a user name and password and therefore I can't get access because I'm trying to log in. At least that is the only thing I can think of so far. (I tried using smtp.cwmx.com for my outgoing e-mail and that didn't work either.)

[Blowfish64]

Exactly - UnHolyOne - that is what I think my problem is. I can NOT uncheck the section to use the same user name and password to send messages (as to receive them). I believe my provider does not want a user name and password and therefore I can't get access because I'm trying to log in. At least that is the only thing I can think of so far. (I tried using smtp.cwmx.com for my outgoing e-mail and that didn't work either.)

it's not smtp.cwmx.com, it's just cwmx.com. No www., no smtp, nothing else. No username and password. Try that. It's not the greatest, and it's not secure if that's an issue with your business or anything, but it works if you are on AT&T.

[rspaz]

BlowFish64 (and UnHolyOne) - THANKS - That did it - I works now. I really appreciate it. (I shouldn't have assumed it needed the smtp. in front of it).