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WillyFree63
11th December 2008, 11:38 AM
Hi everybody,

I have the following problem: when my htc x7500 is connected to my office pc via ActiveSync no internet connection is available on device. As a result the following operation are not allowed: update weather info, update gps satellite data and so on. On my office pc everything seems normal, synchronization works fine and I can see the device's local area connection icon on the iconbar which seems to be able to exchange data regularly.
My OS is winxp and on the device I had installed WM6 and now I have WM6.1 and both windows mobile os had this problem.
Please can someone help me finding a solution?

Thanks in advance,

Willy

Rudegar
11th December 2008, 12:47 PM
check
enable advanced network functionality

in usb to pc
in settings->connections

macdat
11th December 2008, 01:11 PM
This does not work for me on my Touch HD, worked fine on my previous TyTnII with WM6.1.

My activesync version hasn't changed, only my phone.

Tried enabling the 'Enable faster data synchronization' but it still doesnt work.

Has anyone resolved this ?

etenmark
12th December 2008, 01:08 PM
Have you tried uninstalling and reinstalling ASync?

I've had this problem in the distant past but can't recall off-hand how it was solved, though I would have tried to reinstall.

Rudegar
12th December 2008, 02:14 PM
you can also try to go to settings->connections-connections->advanced->select network
and choose my work network in the dropdown

WillyFree63
13th December 2008, 10:18 AM
thanks all for your hints. The activesync re-installation did not work. Now I'll have to wait until monday before trying settings->connections-connections->advanced->select network.
I'll let you know.

cursor
14th December 2008, 11:25 PM
I needed to do this regfix to my windows os (compatible both with activesync and wm device center)

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE Services]
"AllowLSP"=dword:00000000

WillyFree63
16th December 2008, 05:57 PM
I've tried all suggested workaround without success :(
I think there is someting wrong with my office pc configuration because in the past I was able to access internet from the device and I can't remeber what changed after that...

selberherr
13th April 2009, 11:09 PM
I have at present exactly the same problem. Did you or anybody else find a solution?
Thanks for any support, Siegfried

orb3000
14th April 2009, 12:27 AM
On settings- usb conection try to disable advanced network functionality

Hope it helps,

PJ6363
22nd April 2009, 04:05 PM
I needed to do this regfix to my windows os (compatible both with activesync and wm device center)

I have this issue at the moment, and I am confident it is to do with how this one PC is set-up as I get connectivity through other PC's on the same network. Have no idea how to repair or troubleshoot...but could not find this fix in the registry...

Any help greatly required....

TBonse
15th July 2009, 12:00 PM
having this issue too on my touch HD , i cant connect to orange wireless internet (mobile internet)

MNCheung
28th April 2010, 08:37 AM
Try the registry edit suggested above. I am running XP and it works for me.