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View Full Version : HTC Polaris 200 (Orbit 2) camera not working


Magnus23
17th December 2008, 12:35 PM
Hello all,
I've been reading this forum for a while but only now decided to ask for help.
I am one of those unfortunate htc users who got the "camera problem".
I've bought my Oribit2 of ebay and first it was working fine with all the functions etc. Then i started upgrading it, flashed hardspl, new ROMs, radios... at some point camera stopped working. Not sure exactly when, cause i have tried several different ROMs and radios before even noticing that something was wrong. At that point i had c_shekhar's ROM installed.

I started reading more on the problem and tried to flash original ROM/radio or other ROMS and radios but nothing helped. Camera was still not working with error "Unable to capture photo. Unable to get frame data from camera device." or something like that and VERY slow response in camera.exe.

I've seen same problem in many different threads on different forums, mostly it's been an issue with incompatible Radios and was fixed by reflashing but also, in many cases ppl had the same as i do - camera not working and flashing doesn't help.

So, some solutions appeared:
- taking out battery for 15 mins, fixed camera for some ppl.
- installing Nadavi camera fix and/or uninstalling afterwards
- deleting all camera.* files from windows and installing Nadavi camera etc...


Well, i've tried them all. Nothing worked. The trick with taking out battery partially worked once: i've flashed original O2 WM 6.0 and took out battery for about 30-40 mins. After putting it back - voila camera working as it should be, no lag, no error. I'm happy! NOT.
Of course i immediately decided to flash some better ROM cause original is crap. After flashing - camera dead again and this time even taking out batter for more then an hour didn't do anything.

Trying trick with nadavi camera fix proved to be partially working or at least a good step in right direction:
lag went away, i could operate the camera program, switch from back to front camera(which was working fine btw) and even capture videos...
well... kind of. In preview the image is all fuzzy, just coloured line and noise, impossible to see the image, only some parts of it.
But it was clear that somehow, when using back camera, the image was a mix of a rear and front cameras! I mean i can't see clear picture,
but if i move my hand near one of the cameras i see changes in image(it's still mostly coloured noise).

All this is weird isn't it?

After evaluating everything, it makes me think that it's not a hardware problem, but really a configuration problem.
Looks like there is small flash memory in camera device, or some another way to keep camera initialization and it does not depends on radio or ROM.
Now, seeing that some ppl were able to fix the problem while installing original rom, or installing Nadavi camera fix or both, makes me think that under some
specific conditions these internal camera settings can be reinitialized.

While browsing net, looking for answer, i have found this :



Some of us had problems with Htc devices recognizing the on board camera after installing new ROM's.

It has been my technical opinion and observance that this problem can accrue when you manually put the devices into bootloader mode and don't press the camera and power buttons together along with the reset button correctly.

Once this damage is done you will have to reinstall the ROM radio files via uploading a manufacturer ROM to your device that has the radio ROM packaged along with it e.g. "HTC sprint beta ROM".

To avoid this I suggest always letting your PC force your device into bootloader mode. Because even the best of us might not mash the keys just right causing your ppc to forget all of it's configured camera associations.



HERE
http://www.howardforums.com/showthread.php?threadid=1396410



Well, this guy seems to agree with me that it's camera settings problem and there must be the way to fix this.
Well, again, i have tried installing original ROM and radio again, with no luck(even tried different combinations of nadavi fix , taking out battery etc...)

So, now, i believe, what we need is someone who knows a great deal about programming mobile devices and drivers for camera in particular to try and
produce some kind of a software that can reinitialize these camera settings(this is if this theory is correct).

Since my phone was bought off ebay, i have no guarantee and cannot send it back for repairs.

Does anyone know the right person who can do this? Or maybe some other solution to fix the camera?

livelee
24th December 2008, 04:26 PM
I'm in the same situation. I was using udk 4 or possibly 5. One day I noticed the camera didn't work. I still had an icon for in under programs and the default button turned it on. Since then I have tried newer roms and several radio roms. I have no icon for camera under programs and the camera button on the phone just loads the camera album.

Can anybody help us?

Many Thanks

Dan

Maniakaz
26th December 2008, 03:46 PM
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.


cheers

Andrew

livelee
26th December 2008, 07:58 PM
I have tried that radio. :(

nevidonas
28th December 2008, 12:03 PM
the same story. radio is murata
will try to go this hell route - nadavi camera and stuff

livelee
28th December 2008, 03:51 PM
Ive been on this all day now. Nothing I have tried has made it work. I'm on the original rom from o2 now and it's going back to the shop tomorrow.

Can they tell if i've put 3rd party roms on the phone? If so is there anything I can do to "re lock" it?

Cheers

Dan

Awais
6th February 2009, 09:29 AM
The same thing happen to me as for you guys.
The only thing helped as I tried new radio roms and still was not working.
So I tried radio Murata - 1.58.21.23. And now camera works perfectly again!!
You can search here and you will find this radio on this forum.


cheers

Andrew

not in all cases

12345678ap
14th February 2009, 10:43 AM
i have a camera problem too...what is the answer?

erfaldo
14th February 2009, 03:52 PM
Same problem for me, Camera not working any more

I was using M-Amine 2 ROM and camera started malfunctioning, (the first days was alleatory, and I arrived to fix it restarting camera or taking pictures two or three times, until finally the problem becomes definitif...)
I tested other roms (c_shekar, 3VLIT, Nadavi fix, and other radios...even original ROM....come back to c_shekar....with some small changes, but finally retour the same problem "unable to capture frame...".
Today I have reinstaled again Original latest French ROM, at the begining camera doesn´t worked, but suddenly It has come back again. Up to now still working after many resets and tests. I will keep you informed, I plan to come back to c_shekar, after some days of testing with original ROM.

mobilexpert
24th April 2009, 04:32 AM
it can be fixed with original rom

find my other post how to get ROM's with needed language.

b.r.
Alexandar

EnderPsp
14th July 2009, 03:58 PM
I have an O2 Orbit 2 as well.

I recently noticed that my camera isn't working anymore.

About 1 month ago I installed Core Player 1.2.4 and since then I had a lot of issues with the card. Folders starting disappearing, corrupted SD etc. Sometimes only some recent folders disappear.

However, most recently I discovered that the camera does not work anymore. Pressing the snapshot button doesn't start the camera. While the buttons do light up when the camera button is pressed (suggesting a software issue) the camera does not start. If I go into the Programs folder and start Camera, it starts. But when I press the camera button to take a picture, it goes upto the point that it makes the focus sound, the two framing aids (that look like a split square) turn green but that's it. No photo is taken. Camera however seem to work, everything looks ok through the camera but it just doesn't take photos/movies anymore.

I haven't installed/upgraded anything, I have the original rom.

I have tried to take out the battery for 30+ mins but the same issue happens.

It definitely looks like a software issue, either by a software that corrupted files (I suspect Core Player) and/or flash corruption issue (however I haven't got any software to tinker with the flash and haven't tried boot mode or whatever, just normal on/off).

Small update: I just noticed that altering the camera settings to "Half press" instead the "Full press" makes the camera take pictures.
However, returning again to "Full press" the camera doesn't take pictures again.
So a temporary fix is to set to "Half press" but even so, the camera application does not start when I press the camera button.

Can anyone please help? :confused:

bulukaki
15th December 2010, 06:45 AM
hi, I have an old Polaris and 3 days ago upgrading from WM 6 to WM 6.1, causing the both cameras (front and back) to not respond although the screen still shows the numbers and stuff on touch screen that shows cameras are working fine, BUT pointing both cameras anywhere doesn't change the black view that's been displayed since the camera is turned on. weird. but when pressing the camera button, the picture taken is properly shown. I tried both camera (front and back), both produces normal photograph, but why the black screen?!

on top of that after the upgrade, touch screen has turn rigid that it's very hard to type. I have to play with the angle of touching the pen to the screen or else, the screen will just get stuck with whatever it was doing before.

any solution? please advise thanks.

hdenie
22nd December 2010, 05:53 PM
This may help you Bulukaki

I have a HTC P3650 allready with the WM6.1 upgrade
I downloaded today the factory update for picture quality, "Hot fix for Touch Cruise photo quality issue" from the HTC download site
After this upgrade , I was no longer able to monitor the picture of the camera on the screen. Just a black screen but with all the camera functions.
The camera was still able to take a picture, the picture showed up only after exposure on the screen. Similar to BULUKAKI`s problem
So my picture quality was not that bad prior to the photo quality upgrade and I removed the update from settings/system/remove programs and did a soft reset and the camera was again functioning as it should. Having said that, you may check wether or not the "Hot fix for Touch Cruise photo quality issue" was allready installed prior to your WM6.1 upgrade.
Maybe simply uninstall "Hot fix for Touch Cruise photo quality issue" will do the trick
Hope this helps