eveofrevolution
19th December 2008, 10:29 PM
Today i opened the keyboard on my phone and the screen slider on the left side came completely off. My screen is now dangling by the ribbon and the right side slider.
At&t is claiming physical damage, but the phone is in a case and has never been dropped or abused. They say that the screws are proof, cause and effect of the physical damage. Sort of like saying that dropping your phone in the toilet is what caused it to stop working, when actually it was the water that did it.
Htc is saying my phone is out of warranty, but it is a warranty replacement for a phone that wouldn't charge and is only one month old.
What do I do? I feel like they deliberately sent me a replacement that was out of warranty because I repeatedly held their feet to the fire on selling me shoddy phones.
At&t is claiming physical damage, but the phone is in a case and has never been dropped or abused. They say that the screws are proof, cause and effect of the physical damage. Sort of like saying that dropping your phone in the toilet is what caused it to stop working, when actually it was the water that did it.
Htc is saying my phone is out of warranty, but it is a warranty replacement for a phone that wouldn't charge and is only one month old.
What do I do? I feel like they deliberately sent me a replacement that was out of warranty because I repeatedly held their feet to the fire on selling me shoddy phones.