Email connection problem

[hamish909]

Hi

I've been trying to setup an IMAP account on the built in email. But can't seem to connect to it, it says:

"Cannot connect to the incoming mail server. Be certain that your login information is correct, then try again to send and receive email"

But I'm definitely sure all email account info is correct.

Wierd thing is, when I go back to the email Accounts setup, I notice the password there rather than ******* 7 characters long password it is like ********************** 20 characters long. I've tried changing back to the real password, but still don't work and if I check the Accounts setup again, the password, again shows really long like ***********************


I've tried accessing my IMAP email account through the internet on the phone via Opera, and that's working OK.




Any ideas?

[grahamkdt]

Can't really help you with your settings, but I can answer one question for you. The masked password is always a long string of ****'s. This is so no one can guess the actual number of characters in your password.

I've never set up an IMAP account, as I use POP3. I had an issue years ago when I was first trying to figure out how to set email up on these things, but I'd just got the incoming pop address wrong. I went on the internet and Googled the proper settings. Sorry I can't be of any more help :o

[defaria]

During the email set up there is a link for Advanced Server Settings. There there are settings for Require SSL for Incoming/Outgoing email. You might try toggling those. It depends on the IMAP server setup. Which IMAP server are you trying to connect to? I run my own IMAP server. The difference between IMAP and IMAPS (i.e. with SSL) is that you connect on a different port. If your IMAP server only accepts IMAPS then it's listening on one port but you're asking on another.

[hamish909]

I've noticed that the email doesn't work when using activesync for network, but it's fine if using WiFi for example.

Actually, the problem is probably Activesync itself, as I have network problems with it... Activesync seems unable to remember proxy settings, its like it works after the initial setup , for a few minutes, then any proxies that were setup there are gone a few minutes later, just dissappears and consequently the network won't work anymore until I manually set it up again