Touch screen not working

[kwiknik]

Help! My htc touch P3050 froze while booting and now the touch screen isn't responding. Buttons seem to work but somehow it became locked. Is there anyway to unlock it using hardware buttons alone? I haven't tried a hard reset because I need to get the contact data off first. It won't connect with active sync or my mobiler. It connects as a network but active sync can't connect to it. Any ideas how i can unlock or extract the contacts?

[intimidatorx31]

Help! My htc touch P3050 froze while booting and now the touch screen isn't responding. Buttons seem to work but somehow it became locked. Is there anyway to unlock it using hardware buttons alone? I haven't tried a hard reset because I need to get the contact data off first. It won't connect with active sync or my mobiler. It connects as a network but active sync can't connect to it. Any ideas how i can unlock or extract the contacts?

Wow Mobiler wont work either? do you connect to activesync regularly? I remember my phone wouldnt sync to activesync when i flashed over to windows mo 6.1

I had to turn off advanced networking in the connections tab. So i dunno how you would even do this without a program such as mobiler.

The only other option..though it may or may not work is if you go to sprint or verizon and you ask them to do a phone to phone transfer of contacts, but im not even sure how they would do this.

Sorry man i hope other people can respond to your issue.

[kwiknik]

Yeah I think the reason why active sync won't connect is because it is locked. When I'm in the Get Connected dialogue in Active sync it lists USB as connected but at the same time it says your device was not found. I was wondering If it might be possible to back the rom up from the bootloader to say the microsd card and extract the pim.vol file from there. But I have no idea how to do this.

[edru]

This recently happened to my Vouge. Basically part of the touchscreen errored and it thought it was always being pushed in this one little area, so it wouldnt recognize any other push. Every now and then you could do something, but it would always pull to that one area.

It was a hardware failure and I had sprint fix it. I wasnt even on insurance. I just argued that it was under year warranty, and there should be no reason to pay because HTC would do it for free. At the time HTC's number wasnt working, so they didnt really have a big choice.

[kwiknik]

I just accepted that the data was gone and did a hard reset. This fixed the problem with the screen. Thanks for the help guys. Now to set up active sync immediately.

[yearn]

If you dont already use PIMbackup I would definatly give it a try so you dont lose your contacts and msg's next time