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View Full Version : I need some assistance (Battery Problems)


greggsauce
4th January 2009, 10:23 PM
I'll start from the top, I broke my phone's screen so I had it replaced by HTC. I shipped the phone (without a battery) to HTC like they wanted and got a new phone back. I installed "HD_III_BlackStone WWE" rom, and it worked fine for about 4 days or so. but eventually it wouldn't charge, I figured my battery was finally shot so I bought a new one, it worked fine for awhile but now it won't charge at all.

my computer doesn't even recognize my tilt, never says anything is connected. it does have the checkbox unchecked for computer charging, so that should be fine.

and I've tried 2 different computers with 3 different cables, as well as my car charger and 2 wall chargers =/

I've searched around but I haven't found any information regarding this, I have a feeling my car charger might've some how killed my USB port on my phone.

can anyone point me in the right direction on this? I am pretty tech savvy but I just don't know where to start troubleshooting this any deeper.

any help will be greatly appreciated, i'll be checking this frequently.

Flying Kiwi
4th January 2009, 11:14 PM
I have a feeling my car charger might've some how killed my USB port on my phone.

can anyone point me in the right direction on this?Maybe this stickied WARNING: Active Brodit Carkit (http://forum.xda-developers.com/showthread.php?t=343951)thread in the Kaiser accessories forum may be of some assistance. What car charger kit have you got? Of course your replacement Kaiser should have a warranty as long as it has an official configuration. Without a working USB port you'll have difficulty restoring the original configuration as not all required steps can be done with the microSD card method - one of the risks with running custimised ROMs on devices still under warranty. If you have that particular car charger then maybe you can get some comeback from that company and a cheap Kaiser battery charging cradle will keep you going in the mean time - it just means swapping batteries to charge them. You can still use bluetooth for activesync (buying a dongle for the PC if reqd).

greggsauce
4th January 2009, 11:24 PM
Thank you so much for the reply... I'll have to do the MicroSD way then, thankfully i have one finally.

but I'm not using a Brodit Carkit, the issue seems identical though so that's probably why isn't it? =/

maxblaster
4th January 2009, 11:26 PM
http://forum.xda-developers.com/showthread.php?t=448467

give this a read and hope it works sounds better than above

greggsauce
4th January 2009, 11:32 PM
nope, I researched as best as I could and thats not the issue either, the first reply seems correct.

I get no indication that its charging or connected through my PC or phone, that includes lights

nothing changes.

greggsauce
4th January 2009, 11:45 PM
what kind of cradle will charge just the battery?

Flying Kiwi
4th January 2009, 11:45 PM
Thank you so much for the reply... I'll have to do the MicroSD way then, thankfully i have one finally.My point about that is you WONT be able to fully restore everything via the microSD card method - the SPL reversion has to be done using the USB connection.

but I'm not using a Brodit Carkit, the issue seems identical though so that's probably why isn't it? =/Well whatever version you are using, if you check your port for physical damage as maxblaster linked to and thats all clear then hopefully your car kit supplier will be some help. At least the methods I suggested (battery charge cradle and bluetooth activesync) are cheap workarounds that can keep you going in the mean time. Good luck:cool:

Flying Kiwi
5th January 2009, 12:05 AM
what kind of cradle will charge just the battery?I wanted to post a picture of one at the XDA-DEV shop (out of loyalty to this website) but cant find it anymore.:confused:

If you google Kaiser charging cradle you should find some results that have a flat recess at the back and that come with a mains adapter, the idea being you put a spare battery in the back, plug it in to the mains and it'll charge that battery. They also have a dished recess for the phone itself but you don't have to use that part to charge a battery. I have one of these devices and highly reccommend them for Kaiser users (along with a spare battery or two) as the devices are very battery hungry if you want to take advantage of all the features. PM me if you're still stuck and I can point you to a link.

greggsauce
5th January 2009, 12:41 AM
thank you so much, looked around and ordered one

i appreciate all the help you've given me.

PS HTC is freaking trying to say they never repaired my phone :(

Flying Kiwi
6th January 2009, 09:57 AM
thank you so much, looked around and ordered one

i appreciate all the help you've given me.

PS HTC is freaking trying to say they never repaired my phone :(You're welcome. It sounds like HTC didn't repair your phone, they replaced it instead but I'd assume any replacements they provide would still be warrantied, even if only for a short period. The problem is you've customised it's ROM and while it's not in exactly the same ROM/Radio/SPL state as they supplied it to you in (or using an approved HTC 'upgrade' ROM) then they don't need to honour a warranty (restoring what you can would give you the best chance). If it is your car phone charger that was responsible for the damage then why not contact the supplier with your complaint.