hard reset not working

[karaduke]

hi all and sorry if this has been answered before. i can`t seem to be-able to hard reset my diamond by pressing the volume down and enter button etc. when ever i reflash to a later rom i have to go into start/settings/system/clear storage. is there a problem with my phone or is there a knack to the button pushing? cheers

[szkic]

do it that way
http://img73.imageshack.us/img73/7858/hardrestdiamondop2.jpg

and you must keep pressing those buttons untill the bootup screen shows

[karaduke]

thanks szkic i`ve tried doing it that way and even holding the buttons down right up until the home page but still nothing ???

[karaduke]

if i have a cid unlocked phone or if it has olinex 1.93 installed on it would this be the reason why it doesn`t hard reset? i`m a noob so to the masters out their that probably sounds laughable lol.

[ezzie]

is your phone with sprint? their user guide states: screen.

Hard Reset
You can also perform a hard reset (also known as a full reset). A hard reset should only be performed if a
normal reset does not solve a system problem. After a hard reset, the device is restored to its default
settings—the way it was when you first purchased it and turned it on. Any programs you installed, data you
entered, and settings you customized on your device will be lost. Only Windows Mobile software and other
preinstalled programs will remain.
To perform a hard reset:
1. Pull out the stylus.
2. Remove the back cover.
3. With the device turned on, press and hold the Volume Down and Enter keys, and then press the Reset
button with the stylus tip.
4. Release the RESET button, but continue pressing the Volume Down and Enter keys until you see the
following message on the screen:
5. Release the Volume Down and Enter keys, and then press the Volume Up key to perform the hard reset, or
press any other button to cancel the reset.

I have yet to be able to do a hard rest (using either method) on the first try. I usually have to attempt it at least 2 or 3 times.:o

[karaduke]

not with sprint i`m from essex in the uk. the diamond was an orange contract phone originally but i`m sure that doesn`t stop it from hard reseting as i`ve flashed it about 15 times now with different roms lol. can someone just clarify the steps to hard reseting...... do i press volume down and the enter button at the exact same time or is it press volume down then enter or vice versa and how long do i have to push the reset button for???? confused.com lol

[daveeckert]

I got a Sprint, found this on another forum somewhere (ppcgeeks I think). The instructions are incomplete. You must also hold down the Power button, in addition to to the volume and enter buttons when you hit the reset. And yes, you must be a three-handed monkey to do it. I'm really wondering who HTC hires as engineers. I tried it 10 times without holding the power button, could not get a hard reset. I tried it once with the power button (after a lot of contortioning) and it worked the first time. They just screwed up the instructions.

[karaduke]

thanks mate will give it a try and let you know how i get on. if it works i think the wiki section should be updated lol

[karaduke]

still not working even when i press power on button,volume down,enter and reset grrr !!!

[daveeckert]

Ok, just did it again to figure out exactly how I did it. Hold down the power, vol down, and enter buttons, then hit reset. Keeping all three buttons down, release reset. Still holding them down, wait about 3 seconds, then the hard reset menu will come up. Make sure you've got that enter button pushed in.

It's really damn hard to do. But I did it twice in a row, so I know it works.

If it starts to soft reset, just do it again right away. Then it should get to the hard reset menu.

EDIT:
Added photo. Notice the thumb is pushing up the stylus. If someone has a better method, please show it.

EDIT 2:
Also notice this is a Sprint model. Do the GSM versions have the reset button next to the battery, or on the bottom like a normal HTC phone? Such a pain in the ass to have it behind the cover.

[karaduke]

must have tried about 50 times now lol still nothing????? thanks for showing me the pic i think i tried it that way before on a tytn 2.

[BB88]

Found out there is another way to hard reset the diamond, if the normal method doesn't work for you. FYI, I'm using a Rogers-branded diamond

1. Power the device Off.
2. Press and hold the Center Navigation Control Key and Volume Down buttons, and at the same time, press the POWER button once.
3. Continue to hold the Center Navigation Control Key and Volume Down buttons until you get the Hard Reset confirmation screen and then press the Volume Up Key to reset the device.

NOTE: Once the Hard Reset has been completed, allow the Automatic Customization process to complete: failure to do so can cause poor device performance and/or malfunction.


http://www.htcwiki.com/page/How+to+Hard+Reset++the+Rogers+Touch+Diamond+via+th e+hardware+buttons?t=anon

CREDIT goes to browntannis

[jasonkruys]

Either do it the way the poster above has said (didnt know about that one!) or by pressing the volume down and enter buttons down at the same time (keep pressed), and then reset by pushing in and releasing the reset button with the stylus, keep volume and enter down until hard reset screen arrives.

I'll bet the problem is that you aren't keeping the enter button or the vol down button pressed down hard enough or long enough, so it's not actually pressed even though you think it is. This is where I fell foul the first few times.

[karaduke]

thanks for all the help on this but after lots of frustrating hours i`ve give up lol is there a code you can enter like the hard reset on a nokia?

[gsm44]

Hi

Bumping this old thread up as I am in the same position as karaduke !

I've tried every thing to hard reset but nothing works :confused:

I tried all above methods

I have HTC Diamond O2 version [XDA ignito] stock rom

Any help appreciated

[gsm44]

Hi

Bumping this old thread up as I am in the same position as karaduke !

I've tried every thing to hard reset but nothing works :confused:

I tried all above methods

I have HTC Diamond O2 version [XDA ignito] stock rom

Any help appreciated


Solved ..

The problem was the screen protector as it was preventing the [Center Navigation Control] to be pressed properly although it is pressed easily during normal use but not for hard reset for some reason.

Once removed it worked first time :rolleyes: