HTC Touch Diamond Text entry problem

[picard8427]

Hi all..newbie to this site and to smart phones so excuse the steep learning curve !

Have had the phone for a few weeks and learning lots. All of sudden yesterday when trying to make a calendar entry, the full QWERTY, compact QWERTY, and phone pad can no longer be used to enter text. It's stuck on numeric mode. Tapping the "abc" key on the bottom of the full QWERTY keyboard doesn't change anything. Can still use transcriber and full keyboard for now. BUt when switched to Note program, all entry methods work. Have not installed any new programs lately (besides a few games and new calculator). Have been using S2U2 and Diamond tweaks to help with a few other problems...Help please since this is now my primary calendar and runs my life :) so need to have this working again!!

[liehuo]

you have this problem too? i have the htc diamond keyboardon my device(mwg zinc ii)but sometimes it just enter numbers only. to solve this, i tap on option and tap ok then it works fine again. most people who installed the htc diamond keyboard on their non htc device have this problem too. but this is the first time i heard of a diamond having this problem. did you upgrde to the latest diamond rom?:)

[picard8427]

Yes it's on a brand new Diamond..running ROM version 1.93 dated Oct 30/2008 so I am assuming it's the most up to date one. Just tried it again now, and it let me enter on word in full QWERTY, then it automatically changed to numeric and locked me out of letters again....IT's FRUSTRATING:mad:

[picard8427]

Ok..thought I bump this up to see if will get more attention.
Contacted HTC Helpdesk in the meantime, and suggestion was to hard reset...ARRGH!!!!

Just so I'm clear, after a hard reset, the device will turn back to factory settings, and all I have to do is sync it with my PC to bring back data, then reinstall programs that I've added, and then tweak the settings that I've already done and the phone will be back to "normal"??? Or are there things that the phone providers (Rogers) put in that won't come back after a hard reset???

[kris54241]

this is bullshit...mine is doing the same thing..and if u do a hard reset there are a lot of things that have to b reprogramed by sprint

[lareno04]

I have also had troubles with my touch diamond. Twice I have lost the ABC capability of the full qwerty option and the only option both times was to do a hard reset. The cell phone company could not figure out any other way to fix the problem and it did seem to fix it but there has to be something wrong with the programming to be causing this over and over again.

[waxinpoetic]

same as above. stuck number mode for both keyboards on a diamond.

[Limlin]

Sometimes it has this kind of problem and when you power it on again it will work well. Everytime when I had this problems, I just power off and on. Then everything is okay. But I don't know the reason. Is that because some apps in the phone? Or the CPU is too busy to react.