What do i need to do before sending my TC for repairs.

[619godfather]

I need to turn in my Touch Cruise to HTC for repairs. What do I need to do before i turn it in to HTC so they wont know that there was a cooked rom on the device?

[alanazar]

Hey there, please make sure you wait for an experienced member to reply to you on this as i'm not 100% sure, but what you can do in the meantime is download the factory ROM and make sure the software and radio rom goes back to the original.

As for HardSpl if its installed, i'm not sure if they can detect this or not after installing the factory ROM so just make sure you wait for an experience member to reply.

[hatchy]

Just make sure you have an offivial Rom on you device
Be friendly in the repair center and the this will be now problem
they will fix it

What is the problem with you device?

[erisnake]

hi, personnally i had a problem with my TC : it didnt charge & was no longer recognized by the PC when i plugged the miniUSB thing.

So i couldnt setup the original rom before sending it to factory for repair, i just sent it as it was and they just changed the motherboard because the mini-usb receiver wasnt working anymore.

They also installed the original rom.

Like many other people who have sent their TC to repair without reinstalling the original rom (that i read them saying it in other forums), i had no problem.

So i think if you can, just install back the original rom, but if you dont they may not be going to bother you for that, even more that they will install the original rom after repairing your PDA.

[cr1960]

I need to turn in my Touch Cruise to HTC for repairs. What do I need to do before i turn it in to HTC so they wont know that there was a cooked rom on the device?


If you want to make your device look exactly like it did when it came out of the factory, as well as flashing an original ROM you will also need to restore the original SPL. Instructions on how to do both as well as the applicable downloads are contained in this post: http://forum.xda-developers.com/showthread.php?t=381600

[619godfather]

Thanks for your help :)