SPV M3100 frozen

[simondo]

I know this is a bit of an old phone now, but I'm hoping someone might be able to help...

When I switch the phone on, it gets to the Windows Mobile screen and then just hangs. After a few minutes, it turns itself off.

So far, I've tried the following;

1. Soft reset
2. Hard reset
3. Remove battery, put on charge (red light), replace battery (amber light), hard reset
4. Removed battery for 2 weeks
5. Praying
6. Swearing

Does anyone have any other suggestions?

Thx

[andrew-in-woking]

Hi

You could try starting the device in bootloader in order to re-flash the ROM, or flash a new ROM. Methods for this are:

1) Press the soft reset hole button whilst holding camera button fully in.

2) Remove the battery, then re-insert it and switch the device on by pressing the power button but again ensuring the camera button is depressed fully.

3) Remove the battery and re-insert it. Don't switch the device on but plug it into a Windows PC using a USB cable whilst, you guessed it, depressing the camera button.

If you can get into bootloader (three coloured screen with some yellow writing) then you can probably reflash the device. It sounds like a software problem not a hardware problem but I could be wrong on that.

If you can't get the device into bootloader mode you have a problem that is more complicated to fix, about which I can't advice.

Best wishes

andrew-in-woking

[andrew-in-woking]

Check out these definitions:

http://forum.xda-developers.com/showthread.php?t=319077

http://forum.xda-developers.com/showthread.php?t=356299

http://forum.xda-developers.com/showthread.php?t=273831

Awaiting an update!

Cheers

andrew-in-woking

[simondo]

Hi,

Thanks for the reply....I couldn't get your method to bring up the bootloader to work, but tried pressing Power and OK while doing a soft reset.

This brought up a screen with 4 horizontal bars - red, green blue & white. Text at the top says;

HERM100 (text in white)
IPL-1.01

HERM100 (text in yellow)
SPL-1.04

In the white bar is the word 'Serial'

Does this sound right?

Then it just hangs on this screen - is there something else I am supposed press on the phone, or do I do something via my laptop with activesync etc?

Sorry for the additional questions, but I've never had to do this before.

Thanks

[simondo]

An update....

After noticing that 'No GSM' appears on the splash screen, I have now found this (http://wiki.xda-developers.com/index.php?pagename=Hermes_Unbrick) page which I think might answer my questions.

I'll have a go at this tonight

[simondo]

Reposted in the Hermes thread