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View Full Version : My Tuoch Dual is died after a bad ROM upgrade ...please help


sparketo
15th January 2009, 06:23 PM
hi every 1 ...

here is the situation i'm in:
i tried to upgrade my HTC Touch Dual with an HTC Touch official ROM ,i prosed with the operation but it did not complete for an error then my phone was stuck on the three colors Screen after that I've reseted the phone ( hard reset ) by pressing the call ,end call ,power and reset buttons all together and here...i realized that i made a disaster because that my phone is not starting and make no response on the screen and it's totally black and when i connect it to the PC ,the indicator light led torn's red!!! and the PC dose not see it i tried to hard reset it again it didn't work.

Please help me ....
Regards.

ckl_88
16th January 2009, 02:45 AM
"i tried to upgrade my HTC Touch Dual with an HTC Touch official ROM"

I'm confused. HTC Touch Dual and HTC Touch are two different devices so obviously it won't work... unless you mean you tried to upgrade your Touch Dual with a Touch Dual ROM.

I have a HTC Touch not the Touch Dual, but try putting your phone in the tri-color mode by pressing Power+Camera+Reset. Then plug your phone in and try upgrading again with the correct ROM. Your PC will not see the phone, but the ROM Update Utility should.

sparketo
16th January 2009, 08:29 PM
actually... i meant what i wrote ... i tried to upgrade an HTC Touch Dual with an HTC Touch ROM and that's what happened ... Now i did what toled me to do (pressing Power+Camera+Reset) and I've got the tri-color screen then i started the upgrade Utility but it did not see the phone then i disconnected the phone and soft restarted it by the styles and got the same old situation ( black screen and red led on connection) and the phone is not entering the tri-color mode using the same method u toled me to use and worked last time (pressing Power+Camera+Reset)!!!!!!!!!!!!!!!!!

What should i do ...
please help me coz no one to ask near me and we have no HTC center here in Iraq and it look's like that i'm the only one who carry an HTC phone in the hole country!!!

sparketo
16th January 2009, 09:35 PM
Now ...here is what I've got:
thankfully managed to get back to the tri-color screen it seem's that i had a problem with USB cable ,any way ...i started the ROM upgrade utility that i downloaded from the HTC official web site that named (RUU_Nike_HTC_WWE_2.09.405.1_Radio_NikeMR_1.65.28. 25_signed_Ship) at the first time i had a connection error 260 then i disconnected the phone then reconnected it the PC saw the phone and the upgrade utility did too and started to upgrade the ROM but when it reached 1% i had this error (ERROR [294] INVALID VENDER ID ) with an "Exit" button !!!!!!!!!!!!!!
It's some kind of a progress .. right..but what's wrong ?? Q/ is the ROM ?? A/ I downloaded it from the official web site and it's for the HTC Touch Dual...then what????
Please do not let me down ... my hops are only on ur experiences.

Regards.

ckl_88
17th January 2009, 12:03 AM
Now ...here is what I've got:
thankfully managed to get back to the tri-color screen it seem's that i had a problem with USB cable ,any way ...i started the ROM upgrade utility that i downloaded from the HTC official web site that named (RUU_Nike_HTC_WWE_2.09.405.1_Radio_NikeMR_1.65.28. 25_signed_Ship) at the first time i had a connection error 260 then i disconnected the phone then reconnected it the PC saw the phone and the upgrade utility did too and started to upgrade the ROM but when it reached 1% i had this error (ERROR [294] INVALID VENDER ID ) with an "Exit" button !!!!!!!!!!!!!!
It's some kind of a progress .. right..but what's wrong ?? Q/ is the ROM ?? A/ I downloaded it from the official web site and it's for the HTC Touch Dual...then what????
Please do not let me down ... my hops are only on ur experiences.

Regards.

A couple of questions:
1. Is your phone unlocked?
2. The official ROM you downloaded, is it from your carrier?
3. Who is your carrier?

I'm afraid I'm at my limits. If the ROM you downloaded is officially from your carrier and it failed during installation, you could try the following:
1. Unlock your phone and use a custom rom made for your carrier
2. Pray

Maybe you will get better answers by posting in the forum specific to your phone (Nike I believe). You will find some good information in that forum anyway.

EDIT: Nevermind, I see you already posted the same question in there.

Good luck.