WPA2-EAS logon problem...HELP!

[e_nugo]

Dear All,

I am Eko, a new member here. First of all thank you for accepting me join this forum.

To main point: I just bought HTC S730 a week ago. I was quite happy with the phone. Unfortunately I can not use it to connect into the WLAN network in my office. The WLAN setting is WPA2-EAS-PEAP with Deutsche Telekom CA2 certificate, which I have installed in the phone. Some how I can not get the log-on screen to come out (where I should put my user name and password). I have talked with technician in my office, but they can not do anything. I even send mail directly to HTC, but I haven't receive any feedback yet :( .

To make it even worst, my wife use SGH i 600 and she can easily connect to the WLAN (and she is very proud with her phone, eventhougt it's one year older).

Could some one please tell me how to solve this problem, it's just really annoying because the main reason I bought the phone is because its WLAN ability and somehow I can not use it.

Thank you in advance. Look forward to hear from you.

-Eko-

[spone1]

There is no such thing as EAS. I'll take it you mean AES, which is a wireless encryption standard.

If you go to start > settings > connections > wlan > wi-fi > add new and then manually enter the information needed.

Verification WPA2, Data Encryption AES, make sure to check the box that you'll get the key automatically. Next. Make sure that the checkbox 'use 802.1x network access control' is checked. In the box below, choose PEAP.

I do not see an option to enter a username there either, but you can (and should) use a client certificate.

What happens if you leave it at PEAP and connect anyway? Wouldn't it open a dialog box asking for username/password/domain?

[e_nugo]

Dear Spone1,

Thanks for your respond.

There is no such thing as EAS. I'll take it you mean AES, which is a wireless encryption standard.

Yes you are right.

If you go to start > settings > connections > wlan > wi-fi > add new and then manually enter the information needed.

Verification WPA2, Data Encryption AES, make sure to check the box that you'll get the key automatically. Next. Make sure that the checkbox 'use 802.1x network access control' is checked. In the box below, choose PEAP.

I do not see an option to enter a username there either, but you can (and should) use a client certificate.

I have done all of those. The network requires Deutsche Telekom Root CA 2 certificate which I have installed.

What happens if you leave it at PEAP and connect anyway? Wouldn't it open a dialog box asking for username/password/domain?

That's is the problem, the dialog box is not come out :(! Do you know how to solve this problem?

Thank you in advance.

-Eko-