Screen unresponsive

[jesusodin]

Hi Guys,

I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.

I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.

Thanks for your help

[kkstar]

http://forums.palm.com/palm/board/message?board.id=hardware&thread.id=16220
I think this will help u.:)

[bh77a]

Hi Guys,

I just recently had a problem with the screen of my 750. The screen stops responding after the first touch.

I would like to know if theres is a way to skip this alignment screen process. Right now i´m stuck at this screen.

Thanks for your help

After using my used Treo 750, WM 6, AT&T for about two months, it started experiencing the screen problem. Upon hard reset, the screen would respond to the first tap, and be almost unresponsive to the calibration. I had to press repeatedly very firmly. Went through a couple of hard resets and it didn't get better.

The screen would respond find for a while and then start working. I thought that I had it all taken care of and was working well yesterday until the afternoon rolled around. It started being unresponsive again. After a hard reset, it would respond to the first touch and then calibration barely worked.

Finally, I was able to get into it and installed Palm's Device Reset and ran it. It has since then been calibrating fine. I'm only using it bare bones right now and won't be able to test it more in depth until this weekend to see if the problem is resolved.

I did notice using SKTooks that the gwes.exe process was running at a high percentage while this was occurring, near 40-50 % when it is running at 0% now.

Any thoughts? ANyone tried the device reset at:

http://kb.palm.com/SRVS/CGI-BIN/WEBCGI.EXE?New,kb=PalmSupportKB,t=ooccase,case=obj (9260)

[davidoff]

Hi , I'm having the same problem wit my Treo . Did you solve your problem?

[bh77a]

Hey Davidoff,

For quite a while, mine acted up, so much that I bought a used Wizard to replace it. Even after performing the device reset as I noted above, it would still be unresponsive at times, with the GWES.exe process (as shown by SKTools) running much higher.

For a while, I let it set without it's battery (perhaps a week) and then reinserted, fully charged it and immediately disabled ALL today plugins. So far, it has been running great but I'm very tentative to switch back to it as my primary phone, even though I love it.

I'm wondering if you can try disabling your today screen plug-ins, set the screen backlight to dim at one minute and the device to auto-off at one minute and see if this helps to resolve the issue. I'm curious as to whether any of those three combinations made a difference in mine, or have just bought time until it acts up again.

Anyways, I'd be interested to learn your results.

Brian