Hard reset question.

[momoegy6x]

Okay, the problem is -- I recently installed a theme on my internal storage, and no matter what I do, it doesn't want to uninstall. I tried going to start-settings-syystem-remove programs, but it didn't work. I tried running the cab file and letting it uninstall but it didn't work. So, i think the only other option is a hard reset. But, i want to back up everything on my internal storage. However, if i backup everything then restore, the theme will still be 'installed' correct? All i want from this is the theme uninstalled. I have the cab files of my other programs so i could easily load them up after the hard reset. I do want to keep my pictures and videos etc. Any ideas on how to accomplish this?

[ThePhoenixUK]

If you do a hard reset it will leave your internal storage intact, with no programs, or themes installed, you can then safely remove whatever folders/files it created on your internal storage when you installed it.

However you will need to reinstall each of you proggies as well that you need.

[VerusAmos]

Maybe you could change the file extension, that could help if you want to delete the file.

[momoegy6x]

I want to clear my internal storage with my hard reset, so if I save my backup file onto my internal storage, won't the backup file be deleted?

[band27]

yes.....back things up on your pc if you are deleting both device and internal storage. PC backup is crucial anyway.

[ThePhoenixUK]

A hard reset won't clear your internal memory as well, you'll need to format that using the phone.

[momoegy6x]

Well i want to format the internal storage so I have to go to start-settings-system-clear storage? But before that I probably should send everything to my PC so I can just send it to my phone after, correct?

[band27]

Steps

1) send everything to your pc
2) after the transfer, begin to delete files from Internal using your PC
3) hard reset phone (will bring you back to manufactures specs with what ever rom you have)

[momoegy6x]

Would i delete files from internal via my PC with ActiveSync? That doesn't seem to work for me half of the time.

[ThePhoenixUK]

To get the fastest response, when you connect the usb cable choose the Disk option, this will load the internal memory as a memory stick / flash drive in your My Computer, from there you can backup what you need and then format the drive. Putting it in Disk Mode is more or less same as ActiveSync but syncs direct with the internal memory chip so allows for faster file transfer

[momoegy6x]

Steps one and two completed. Should I do a hard reset and press volume down instead of volume up? Or shouls i clear storage?

[ThePhoenixUK]

If you have backed up what you need, format the internal storage from either your PC or phone, then do the Hard Reset. Once done your back to square one, out of the box type with your phone.

[bobbified]

I remember having a similar problem when I was trying to install a clock...
No matter how I tried to remove it, it just wouldnt remove completely. The name was no longer appearing in the "Remove Programs" list but there were still bits and pieces of the clock on my today screen...

Eventually, I just installed another clock over it and when I went to remove this new clock, it seems the uninstall process also removed the junk that was left over from my initial install... Everything was back to normal after that and I didnt need to do a hard-reset...

Maybe give that a go...

[momoegy6x]

Did the clear storage, and walah the theme is gone. And opera now works. Thanks guys.

[ThePhoenixUK]

Glad you got it sorted mate, love how HTC make there devices so easy to manage, with some other phones if that had happened, you would be stuck.

Yet with the HTC I can flash ROM's as often as I like to try different ones, etc, almost change them as often as I reinstall my desktop and pc with all the beta testing I do. Nicely done HTC.