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pb89
24th January 2009, 06:40 PM
SORRY IF THIS IS THE WRONG PLACE FOR THIS TOPIC

BUT

I HAVE THIS PROBLEM WHEN I TRY TO USE ACTIVE SYNC. IT JUST STARTED TODAY AND I BEEN USING ACTIVESYNC FOR A GOOD WHILE. WHEN I CONNECT MY DEVICE, I GET THIS MESSAGE

http://i76.photobucket.com/albums/j6/PoiNT_BlaNK89/untitled-6.jpg

THEN I TRIED TO DRAG AND DROP THE APPLICATION TO MY FOLDER. I WAS TRYING TO ADD A NEW KEYBOARD TO MY WINDOWS MOBILE AND I GOT THIS MESSAGE. I GET IT EVERY TIME I TRY TO TRANSFER SOMETHING.

http://i76.photobucket.com/albums/j6/PoiNT_BlaNK89/untitled2.jpg

ALSO I CANT DELETE ANYTHING FROM THE EXPLORE FOLDER IT SAYS SOMETHING LIKE MAY BE IN USE OR COPY WRITTEN OR SOMETHING I CANT QUITE RECALL.

CAN SOMEONE PLEASE HELP ME

THANKS
pb89
24th January 2009, 06:42 PM
Also I have uninstalled and reinstalled ActiveSyc as well as deleted my mobile devide a couple of times
-PiLoT-
24th January 2009, 07:59 PM
are you using vista


it would be nice to let us know a bit more before asking for help, it helps us help you faster
pb89
24th January 2009, 08:11 PM
Sorry

I Am Using Windows XP SP2
pb89
24th January 2009, 08:12 PM
are you using vista


it would be nice to let us know a bit more before asking for help, it helps us help you faster

Sorry

I Am Using Windows XP SP2
nir36
24th January 2009, 09:20 PM
try reinstalling activesync and try to remove the pairing through activesync on your ppc and create a new pairing...
pb89
24th January 2009, 09:49 PM
How would I do that?

I know how to delete the device from the PC ..but I cant seem to find a way to delete it from my PPC
andrew-in-woking
24th January 2009, 10:29 PM
Hi

Here are a few things you could try:

Use different USB ports on your PC

Delete the partnership on your PC (File>Mobile Device>Delete Mobile Partnership) and from your phone (ActiveSync>Menu>Options>Delete) and start again.

When your phone is connected to your PC via USB, go to device manager on your PC, right click on your device and select uninstall. Unplug your phone, restart your computer and plug the phone back into your PC. It should install new hardware.

Hope one of these works for you

Cheers

andrew-in-woking