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View Full Version : Delay when closing Word and RTF-files


Danne
27th January 2009, 05:05 PM
When I close a Word Mobile or RTF-file there is a delay in 20-30 seconds. If I have made any changes and save them insted, itīs the the same result, but then there is the extra time for saving as well.

This problem appeared a couple of weeks after I saved several Word-documents to RTF-format.
The resaon to save them in RTF-format is that it takes 1 second to open and save them instead of 30 seconds to do the same thing with Word-Mobile documents.
I did a hard reset and the problem dissapeared (for about a month) but now Iīm back in the same situation.

There is a lot of work involved in doing a hard reset on my part (many, many settings), so does anyone else have a solution?

/Danne

ChumleyEX
27th January 2009, 06:16 PM
does this happen if the RTF file is on the phone memory and not mini sd

burtcom
27th January 2009, 06:26 PM
Also, do you have a lot of documents on the device?

When you close a Word file, it brings you back to the file listing that shows all of the Word-openable files on your device. If you have a lot it can take a while to generate that list.

You can cut this down somewhat by filtering the files. Menu > Options > Display in List view:

Danne
27th January 2009, 10:02 PM
I have around 60 files that are not default on Kaiser (90% of them are Word-files and 10% RTF-files). All of them are saved on Kaisers own memory and not any memory card.
I now copied one of the RTF-files to the memory card and tried to open and close it from there but the problem with the delay was still there (no soft reset in between).

When I close a Word-file I wind up wherever I had opened before (usually the File Explorer).
I never open Word or RTF-files from Word. I open them from the File Explorer from folders I have created. But the problem still persists even if I open them from Word and itīs list.

I donīt know if it makes any difference but I have set my PC to open RTF-files with Word, so I edit them with Word on my computer.

And as said, it works fine without delay for three weeks and then the delay starts. Frustrating. :(
And hard reset with all my settings takes 4-5 hours to fix.

/Danne

Danne
28th January 2009, 05:07 PM
Isnīt it possible to reset only Word Mobile?
Thatīs the only program that causes problems.

Or can I copy some file/files or something after hard reset that concernes Word Mobiles default "settings", maybe some kind of template, and put them in a safe place. And then, when the problems set in, I can paste it over the by then problematic "files"?

I donīt want to to a hard reset every three weeks.
I was so glad when it worked with RTF-files because Word Mobile is so damn slow with regular Word-files that itīs ridiculous. Why is Hermes, Kaiser and Raphael equally slow with Word-files? One would expect improvements over the years.