palm is the worst phone/company ever

[aramhaik]

I used to love this phone very much I can't stand it anymore. My last one treo 680 had was hanging once every 10 calls on an incoming call. Spent numerous hours reading forums trying all kinds of stuff including hard reset and manually inputting every single phonebook item. Nothing it just kept on hanging.

Recently bought a treo pro. Except for the inability to sync with a MacOS which is actually a major shortcoming the phone worked fine... At least until I found those f...in cracks on the phone body mentioned in one of the posts. Shipped to the warranty service which told me that the repair will take between 4-6 weeks. They are probably going to send it with the slowest post service to china and have it repaired there. 6 weeks is more than 10% of the warranty period.

In one word - the worst deal ever.

The second I get this phone back I'm selling it.

[DerBoxer]

I also found a little crack and asked them what to do; they arranged a pick-up service and it took about 10 days and I received a new one; so You might hope :) that it comes back faster (in my case it went to the UK and back).

[stevebrooks]

Since I just happened to stumble upon this post, I might as well add my own little rant about Palm...

I purchase my Treo Pro Oct 31/08. In January I noticed the cracks everyone is talking about.. By the volume there 2 and one by the wireless button.

I live in Canada. The Treo Pro does not sell in Canada so I purchased mine online from the US.

Palm Canada will not honour the warranty because they do not sell it and told me since I purchased it in the US, I would have to speak with Palm US.

Palm US, will not honour the warranty because I do not have a US Shipping location. I do not know anyone in the US. Palm can easily arrange to drop the phone in to one of the many shipments going back and forth to Palm Canada but decided to tell me that it's my problem. Well. Nice Customer service. I spent $500 plus dollars for their phone, Palm could care a less about their customer, even when they know that the Cracks are a known issue.

Let me say one more thing here. The phone is made by HTC. The last phone I purchased was an HTC as well - The Vogue. You know, The one with the MSM-7500 Chipset with the Imageon (Missing) driver issue? One of the many HTC phones which HTC decided not to include the driver for? (See here.. http://www.htcclassaction.org/)

To say the least, I am a little pissed at HTC as well as Palm for dropping the ball in both cases. I will think very hard about the Pre, or any HTC products in the future (not).

[aramhaik]

In the meantime its has been already 5 weeks. Palm keeps saying that the phone is not ready yet. Isn't there like a maximum reparation time after which they must refund?

[mccune]

Bought a DVD player from Panasonic once. Since it had some problems I think we have to add them to the list of worst company as well :confused:

I tried numerous Palm devices wich worked just fine. With and without all the tweaking I do on devices.
Noticed a stuck pixel on my Palm Pro and Palm is going to repair it. So that's actually a plus since my old SPV e200 wasn't repaired and had the same problem..

I hope an admin is going to close this useless thread..

[jirilucius]

I have a Treo 750 and sofar im happy with it. I got it as a used phone but it was in a real good condition.