win7 not recognizing phone

[sirkula]

I installed win 7 to try it, but when I plug in my phone nothing happens, ActiveSync is not starting....do I need new drivers if so, where do I find them... I have HTC Elf0100

[Capt Fiero]

There is a know issue with windows 7 Mobil device manager. You didn't say if you were 32bit or 64bit. But go to the Microsoft site, grab either the 32 or 64 bit version of Windows Mobil Device manager 6.1. They just updated it to 6.1 install it, once done, launch Mobil Device Manager and THEN plug your phone in. I just went through this last night. I run Windows 7 64bit and in order to get it to work, I had to grab the updated version. Nice thing is that Windows even loaded a pic of the Elf into the App so when it loads, it shows you an HTC Touch Elf.

[nsk_qwerty]

Just use windows update - all drivers will be installed automaticaly.

[Capt Fiero]

Running Windows 7, I had updated that morning according to Microsoft Update which updates windows and all related software. I was up to date, but it had not updated Windows Mobile Device Manager.

[nsk_qwerty]

You must run winupdate only after you connect your touch to pc. After that winupdate will found 11mb update for your HTC device. Install it and be happy :)

[sirkula]

I dowloaded updated version of WMDM and it works now...thnx

[tvrtim]

Just download the Vista Windows Device Centre 6.1 from here; http://www.microsoft.com/windowsmobile/en-us/help/synchronize/device-center.mspx

Hope this helps

[GhostNULL]

Mobile Device Center showed "No device Connected" or something like that. When I checked out devices I saw "Generic RNDIS" with that yellow exclamation mark icon suggesting a problem. I let win7 do its' magical "I'll fix it" thing and it downloaded some driver, installed it and voila. :)

[Cero92]

I'm on W7 and i haven't any problem :\