HTC Diamond ROM Updating problem - ERROR [294]: INVALID VENDOR ID

[vladasklp]

Hi, tried to use search and found a lot of information about that problem, but non of them solved my problem.

So, i have HTC Diamond (P3700) (ROM: 1.93.479.3.WWE, Radio: 1.00.25.05, Protocol: 52.29.25.12H, S/N: HT841GN13099)

Tried download latest ROM version from official website (http://www.htc.com/europe/SupportDownload.aspx?p_id=133&cat=2&dl_id=483), but when i wrote my S/N i got error message - Sorry, this software download is not suitable for your device.

If i'll trying to download earlier ROM version (http://www.htc.com/europe/SupportDownload.aspx?p_id=133&cat=2&dl_id=2) with the same S/N I haven't any problem (of course and can install it).

Also I tried to download all ROM version from http://forum.xda-developers.com/showthread.php?t=471699, but when installing these ROM I always get an error - ERROR[294] : INVALID VENDER ID

In other thread I found link to http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem3 , but when I was falling all instructions I get an error again (but now problem was with connection)

Also I wrote a letter to HTC support twice, but I didin't get any response :(



So maybe I can find somewhere S/N decoder to know more information about my phone (for e.gd phone was locked, or belonged to other operator?) and why I have problem when updating to the latest ROM version. Does anybody can suggest other solution to this problem?

[aE3-ink]

You are unable to download the official rom from htc as your phone obviously was supplied by an operater who has put their own rom on it.

You need to proceed with a Hard-SPL if you wish to change ROM.
It sounds like you have an operater ROM so it's blocking your changing of the ROM to anything non-operater.
Read the wiki section for the Diamond here (http://wiki.xda-developers.com/index.php?pagename=HTC_Diamond) , especially the section : Upgrading / cooking / flashing.
with this section that clearly explains all you need to know about applying a Hard-SPL : Diamond Hard-SPL (http://wiki.xda-developers.com/index.php?pagename=Diamond_HardSPL)

[vladasklp]

You are unable to download the official rom from htc as your phone obviously was supplied by an operater who has put their own rom on it.

You need to proceed with a Hard-SPL if you wish to change ROM.
It sounds like you have an operater ROM so it's blocking your changing of the ROM to anything non-operater.
Read the wiki section for the Diamond here (http://wiki.xda-developers.com/index.php?pagename=HTC_Diamond) , especially the section : Upgrading / cooking / flashing.
with this section that clearly explains all you need to know about applying a Hard-SPL : Diamond Hard-SPL (http://wiki.xda-developers.com/index.php?pagename=Diamond_HardSPL)




Thanks for your advices.

When I bought that phone seller didn't mention that this phone belongs to some operator. So is it possible to get information to witch operator it belongs (phone doesn't have any operator brands on his self, and isn't any special application or images in it).

And one more time... is it realy possible that phone belongs to operator... because like I wrote before that i can download and install earlier ROM from official web site, but problem is only with the latest ROM.

[aE3-ink]

Perhaps the download doesn't work as many people had problems installing the latest rom ? It would reboot into the bootscreen & block.
Maybe they have the download until they know why it screws up (but works perfect via an internal flash).
Dunno though, as it's weird you getting the 'operater' message.
Anyway, you can get the latest official rom in here, so you'll be able to flash your device.

Here's the thread : http://forum.xda-developers.com/showthread.php?t=471699

[laser21]

Just flash it from the internal storage. Works fine. Extract the setup with winrar or something, then you will see 2 files - one approx 140Mb, the other one like 2Mb. Rename the big one to Diamimg.nbh and copy it to your internal storage.
* Soft Reset + Hold volume down button + back button <----
* Follow instructions on screen

[Kevbodian]

Hi, tried to use search and found a lot of information about that problem, but non of them solved my problem.

So, i have HTC Diamond (P3700) (ROM: 1.93.479.3.WWE, Radio: 1.00.25.05, Protocol: 52.29.25.12H, S/N: HT841GN13099)

Tried download latest ROM version from official website (http://www.htc.com/europe/SupportDownload.aspx?p_id=133&cat=2&dl_id=483), but when i wrote my S/N i got error message - Sorry, this software download is not suitable for your device.

If i'll trying to download earlier ROM version (http://www.htc.com/europe/SupportDownload.aspx?p_id=133&cat=2&dl_id=2) with the same S/N I haven't any problem (of course and can install it).

Also I tried to download all ROM version from http://forum.xda-developers.com/showthread.php?t=471699, but when installing these ROM I always get an error - ERROR[294] : INVALID VENDER ID

In other thread I found link to http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem3 , but when I was falling all instructions I get an error again (but now problem was with connection)

Also I wrote a letter to HTC support twice, but I didin't get any response :(



So maybe I can find somewhere S/N decoder to know more information about my phone (for e.gd phone was locked, or belonged to other operator?) and why I have problem when updating to the latest ROM version. Does anybody can suggest other solution to this problem?


Read here where it says "stops at 5% or invalid model id:

http://forum.xda-developers.com/showthread.php?t=409425


Next think about HardSPL.

[omaga]

1.93.479.3 if you had this rom in your device, and you tried to download from HTC Support site and get the "This is rom isnt for your device" you get this because there are NO 2.03.479.3 rom the BOLD tells you what region rom u are using. And If you download another rom and try to flash and get "invalid vendor" you MUST hard-spl your device, after that you can flash every rom you can find an example of region rom, I have put this at least 4 times now so people try o understand what i meen when speaking of region roms.

RUU_Diamond_HTC_DAN_2.03.403.2_

RUU_Diamond_HTC_SPA_2.03.412.1_

RUU_Diamond_HTC_FRA_2.03.406.2_

RUU_Diamond_HTC_GER_2.03.407.2_

RUU_Diamond_HTC_WWE-ME_1.93.456.2_

RUU_Diamond_HTC_Europe_2.03.401.2_

[vladasklp]

Thanks everyone for advices!

First i tried Kevbodian recommended method. Downloaded OliPro's NBH Util and tried rebuild NBH file, but program generates only empty file (0Kb - size), maybe it doesn't work in Windows 7 :confused: So I'm fail.

Then tried laser21 method and succeed! I downloaded Unsigned-Hard-SPL-Diamond-OliNex.zip (http://forum.xda-developers.com/showpost.php?p=2312363&postcount=2), installed them, and made everything step by step like he wrote.

Phone works seams fine, but maybe a little bit slower :rolleyes:, so I'm tried reinstall ROM one more time, but do that in standard way. Just downloaded _RUU_Diamond_HTC_WWE_2.03.405.2_Radio_Signed_Diamo nd_52.51.25.26_1.09.25.23_Ship (http://forum.xda-developers.com/showthread.php?t=471699) and ran it. Everything was fine (installation pass 100%) but than it shows - ERROR [270] - UPDATE ERROR, phone also restarted and shows information in red/green/blue/white background.
In red space
DIAM100 MFG 64M
SPL-1.40.OliNex
MicroP-Diam (LED) v11
In green space
PSOC-Diam STAGE_PVT v0x32

Upgrade ROM code error
Place try again

So one more time I made like laser21 recommended - and phone works again. But can I do something more that latter update i can do in standard way ?

[band27]

I'm not sure what you mean by: But can I do something more that latter update i can do in standard way ?

But...If you are upgrading the ROM or Radio please use this highly recommend way.

1. open from your PC the rar or zip archive and extract only the .nbh file
2. rename as DIAMIMG.NBH
3. copy the renamed file into the root dir of your "Storage Card" or "Internal Storage" (the one of 4Gb... NOT to the internal phone memory!)
4. soft reset your device and within 3 seconds push together the Vol_Down + Back button (the one on the right above the hangup button) and keep pressed until the boot loader appears (the one with the color stripes)
5. soon as you see the bootloader stop to press those poor buttons
6. a very simple gray menu will appear asking you what to do, simple press the power button to perform the ROM/Radio upgrade
7. while the upgrade runs be patient and don't press again the power button, reset the device or play with it until it finishes, when finished a message "UPDATE SUCCESS" will appear, now you can safely reset your device
8. who prefer can perform a hard reset after the fresh cook (soon after reset simply press Vol_Down + Circle button, then when you see another simple gray menu choose Vol_Up to confirm format), even if this has no-sense because internal memory is pre-formatted during flash, but... there is always a but... for some unknown "scientific" reason sometimes an hard-reset can save time & headache

[vladasklp]

I'm not sure what you mean by:

But...If you are upgrading the ROM or Radio please use this highly recommend way.

1. open from your PC the rar or zip archive and extract only the .nbh file
2. rename as DIAMIMG.NBH
3. copy the renamed file into the root dir of your "Storage Card" or "Internal Storage" (the one of 4Gb... NOT to the internal phone memory!)
4. soft reset your device and within 3 seconds push together the Vol_Down + Back button (the one on the right above the hangup button) and keep pressed until the boot loader appears (the one with the color stripes)
5. soon as you see the bootloader stop to press those poor buttons
6. a very simple gray menu will appear asking you what to do, simple press the power button to perform the ROM/Radio upgrade
7. while the upgrade runs be patient and don't press again the power button, reset the device or play with it until it finishes, when finished a message "UPDATE SUCCESS" will appear, now you can safely reset your device
8. who prefer can perform a hard reset after the fresh cook (soon after reset simply press Vol_Down + Circle button, then when you see another simple gray menu choose Vol_Up to confirm format), even if this has no-sense because internal memory is pre-formatted during flash, but... there is always a but... for some unknown "scientific" reason sometimes an hard-reset can save time & headache

I did everything like you (and laser21) wrote. But now i have problem when updating ROM in standart way - downloading official ROM exe file, and ran it (like I wrote before, after 100% proceed it display error that update unsucceed)

So why now I can't update ROM in standard way, maybe is solution to fix that problem ?

Sorry for mistakes in post :)

[omaga]

Try one more time;) with out any changes

[vladasklp]

Try one more time;) with out any changes

Hi, tried few times with different ROM versions (RUU_Diamond_HTC_WWE-ME_2.03.456.2_Radio_Signed_Diamond_52.51.25.26_1.0 9.25.23_Ship, RUU_Diamond_HTC_Europe_2.03.401.2_Radio_Signed_Dia mond_52.51.25.26_1.09.25.23_Ship, _RUU_Diamond_HTC_WWE_2.03.405.2_Radio_Signed_Diamo nd_52.51.25.26_1.09.25.23_Ship). While installation goes everything seams fine, but when proceed 100% it displays same error (ERROR [270] - UPDATE ERROR).

[Kevbodian]

Hi, tried few times with different ROM versions (RUU_Diamond_HTC_WWE-ME_2.03.456.2_Radio_Signed_Diamond_52.51.25.26_1.0 9.25.23_Ship, RUU_Diamond_HTC_Europe_2.03.401.2_Radio_Signed_Dia mond_52.51.25.26_1.09.25.23_Ship, _RUU_Diamond_HTC_WWE_2.03.405.2_Radio_Signed_Diamo nd_52.51.25.26_1.09.25.23_Ship). While installation goes everything seams fine, but when proceed 100% it displays same error (ERROR [270] - UPDATE ERROR).

error 270 has happened before. try searching. I know I am an old hag, but this may be the best help I can give:

in google search for: "error [270] - update error" (http://www.google.ca/search?hl=en&safe=off&q=%22error+270+-+update+error%22&btnG=Search&meta=)

include the "" marks.

[love_mido]

hi i have a big problem i have installed windows mobile update it worked good and i tried to install a plug for arabic language normaly the mobile have to reboot then i have the htc sceen forever i tried to reset with all way volume down botton and center button and reset botton , no way , volume down and reset botton and i have the color screen but no change , all way worked before installing the update , now no way , what can i do sorry for my english.

[liamhere]

hi i have a big problem i have installed windows mobile update it worked good and i tried to install a plug for arabic language normaly the mobile have to reboot then i have the htc sceen forever i tried to reset with all way volume down botton and center button and reset botton , no way , volume down and reset botton and i have the color screen but no change , all way worked before installing the update , now no way , what can i do sorry for my english.

please ask it only once....not 3 times in other threads...this is not allowed.
i have deleted them. read the rules before you post again.
thank you

[jongi]

I'm not sure what you mean by:

But...If you are upgrading the ROM or Radio please use this highly recommend way.

1. open from your PC the rar or zip archive and extract only the .nbh file
2. rename as DIAMIMG.NBH
3. copy the renamed file into the root dir of your "Storage Card" or "Internal Storage" (the one of 4Gb... NOT to the internal phone memory!)
4. soft reset your device and within 3 seconds push together the Vol_Down + Back button (the one on the right above the hangup button) and keep pressed until the boot loader appears (the one with the color stripes)
5. soon as you see the bootloader stop to press those poor buttons
6. a very simple gray menu will appear asking you what to do, simple press the power button to perform the ROM/Radio upgrade
7. while the upgrade runs be patient and don't press again the power button, reset the device or play with it until it finishes, when finished a message "UPDATE SUCCESS" will appear, now you can safely reset your device
8. who prefer can perform a hard reset after the fresh cook (soon after reset simply press Vol_Down + Circle button, then when you see another simple gray menu choose Vol_Up to confirm format), even if this has no-sense because internal memory is pre-formatted during flash, but... there is always a but... for some unknown "scientific" reason sometimes an hard-reset can save time & headache

This post is exactly what i needed to upgrade using the internal (memory) route.

[shofa]

help me!!

My previous users of htc touch diamond p3700 s / n HT827GN42467 through my htc official site upgrade romnya WWE_2.03.707.2_Radio_Signed_Diamond_52.51.25.26_1. 09.25.23 then I upgraded again so as Min 74 Evo 1.0 CHT 1.8.5 Full ITA .. problem after upgrading the screen does not go as originally only a white screen appears,,,, the program does not run again .....
solution please ....

[shofa]

My previous users of htc touch diamond p3700 s / n HT827GN42467 through the official website of my htc rom upgrade its WWE_2.03.707.2_Radio_Signed_Diamond_52.51.25.26_1. 09.25.23 then I upgraded again so as Min 74 Evo 1.0 CHT 1.8.5 Full ITA .. problem after upgrading the screen does not go as originally only a white screen appears,,,, does not show the logo and the windows mobile does not work anymore at all also can not connect to pc ..... how can I fix that right again, the solution please ....