Diamond not conecting

[Nycu]

I want to upgrade rom on may diamond but when conect the phone to my conputer the phone it just starts to charge. The computer does not detect him and I have activated usb conection on the phone.
I am using a standard miniusb cable used also for canon fotcamera, Nokia N95, motorola V3 (v360 L6, L7 etc.)
I did instaled Activesync on my computer but still no result.

[R3PUBL1K]

You did no say which Win OS you are using - If Vista then you do not need activesync (AS) but windows mobile device centre or any other Win OS Before Vista then AS is what you need. AS needs to be installed before you connect your phone to the PC.

Have you restarted your PC first before install - this also helps sometimes

[band27]

Try this....
Start>Settings>Connections>USB to PC and here ....uncheck the box Enable advanced network functionality

Just a reminder to please use the Internal Method when flashing a new Rom or Radio. Do not rely on your PC as errors occur more frequently. :)

[Nycu]

You did no say which Win OS you are using - If Vista then you do not need activesync (AS) but windows mobile device centre or any other Win OS Before Vista then AS is what you need. AS needs to be installed before you connect your phone to the PC.

Have you restarted your PC first before install - this also helps sometimes

I am using Win XP SP2 and I have tried every thing that you said but nothing.

[Nycu]

Try this....
Start>Settings>Connections>USB to PC and here ....uncheck the box Enable advanced network functionality

Just a reminder to please use the Internal Method when flashing a new Rom or Radio. Do not rely on your PC as errors occur more frequently. :)

I did uncheck that box but without any results so now I will try internal method. But I'll have to send the file to the phone via bluetooth and see if it works.

[Nycu]

Just a reminder to please use the Internal Method when flashing a new Rom or Radio. Do not rely on your PC as errors occur more frequently. :)

How much is it supose to take "Internal method"?
After pressing Vol_Down + Back button it showed the three color screen then it changed to a white screen with loading on it and it stays like that (after pressing Vol_Down + Back button I didn't press nothing else).

[band27]

The Internal Method shouldn't take you any longer then 2 min. or so.

Once you have started the flashing to begin in the Grey menu....it will eventually say OK...OK
and yes
at this stage you soft reset and press vol down and centre round button.
Grey menu then gives you a choice to reset back to manufactures settings which is what you want (vol UP)......this should take an additions 2 min. if that.

[Nycu]

The Internal Method shouldn't take you any longer then 2 min. or so.

Once you have started the flashing to begin in the Grey menu....it will eventually say OK...OK
and yes
at this stage you soft reset and press vol down and centre round button.
Grey menu then gives you a choice to reset back to manufactures settings which is what you want (vol UP)......this should take an additions 2 min. if that.

I have tried everything that you said and nothing.
The only diference is that now when I conect the cable to the phone it asks me witch mode to conect it (Activesync or storage), but the computer still doesn't see's it. :confused:

[chribruu]

Tried another USB-cable?

[Nycu]

Tried another USB-cable?

I tried with 3 diferent cables.

[band27]

Have you tried putting your device into bootload mode (soft reset & vol. down) and the connecting to your pc. The bottom of your coloured screen should switch from serial to usb....If this switches to USB then you are good to go with downloading what ever Rom using the RUU_

Keep me posted...

[Nycu]

Have you tried putting your device into bootload mode (soft reset & vol. down) and the connecting to your pc. The bottom of your coloured screen should switch from serial to usb....If this switches to USB then you are good to go with downloading what ever Rom using the RUU_

Keep me posted...

It doesn't switch's to usb it only shows "serial". If I put it into bootmode while it is conected to USB it shows nothing, not "USB" or "Serial" it's blank.
I am begining to belive that there is a hardware problem in my phone.

[R3PUBL1K]

Do you have .NET framework installed on your PC! if not, get it from http://www.microsoft.com/downloads/d...DisplayLang=en (http://www.microsoft.com/downloads/details.aspx?FamilyID=333325fd-ae52-4e35-b531-508d977d32a6&DisplayLang=en)