My phone got stolen will HTC help me locking it ...

[viewedit]

My phone (Touch) got stolen will HTC help me by locking it and making it useless for the thief.

[orb3000]

My phone (Touch) got stolen will HTC help me by locking it and making it useless for the thief.

Sorry to hear that mate
As long as I know, unless you had installed an anti theft software on your stolen device, it won´t be possible (Hope I´m worng)

[oic0]

They toss your sim card?
Anywho, phones have a unique IMEI number right? couldn't the phone companies see if anyone trys to use it, even with a different sim card? Heck, they could triangulate where the person is using it if he is in range of 3 towers! Lord knows they wont help you that much but they can atleast disable the IMEI and make it worthless to the a-hole.

[Rudegar]

diff countries diff rules here
when my phone got stolen i gave the IMEI to the police
and they got it blocked from any domestic phone service
and any other countires service's the domestic company's had roaming
or other agreements with

[ZenithUK]

I don't know how it works in India, but in the UK we can call up our network operator and as long as the phone is registered with them, they can block the IMEI number.
The other major networks will then block the phone within 24-48 hours. That makes stealing a mobile pointless in the UK because it will almost certainly be blocked from all the major networks within 2 days.

[viewedit]

After the phone was stolen, I didn't receive any imei and sms from the stolen phone for a day, I thought the thief was smart enough to HR the phone, but i was wrong, I got that A@# H@#$% imei and Cell no, went straight to the cops, they called him and told him to handover the phone, he denyed having it initially, but when cops were at his door step he confessed.
Am very happy the software worked.
Now I am seriousely thinking of embedding it inside the rom, so even if some some smart A$% HR's it, I will still get it back.
Vodafone in India didnt co-operate at all.

Thanks everyone for showing concern.

Here is what HTC replied to my mail.

Thank you for contacting HTC Email support.
We will be assisting you with “HTC". As per your mail we understand that you have lost your handset and we understand that you are looking forward to block or trace the device with the help of IMEI number.
We are sorry to know that you have lost your device In this case we would like to inform you that unfortunately it won’t be possible for us to deactivate or trace the phone however services can be barred and you may block your SIM through your service provider.
If you need any further assistance with the HTC please feel free to get back to us, we will be more than happy to assist you further.
We look forward to be of service to you again..
Best Regards,
Gaurav Rathore,
Customer Service Department,
Customer Service Hotline (India): 1800 11 33 77

[liamhere]

so this thread is now closed.
thank you