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View Full Version : Big Thanks to HTC Brazil!!!!!

dsfernandes
13th February 2009, 10:18 AM
Guys, just want to register here my appreciation for the Tech Support of HTC Brazil. Recently I bricked my HTC Touch Dual and could not get it unbricked by ay chance. The phone was SID Locked and there is no official Portuguese (BRAZILIAN) ROM around.

Anyways, I called HTC and told them what Happened. They asked me to send my phone to them, I did. It was not on warranty because I lost the phone´s invoice. Anyways, 3 days later the phone is back in my hands, with WM 6.1 installed and running. And the best part of it. FREE OF CHARGE.

Also the HTC Tech Support was very nice and efficient.

Just wanted to register that and say that I was already a BIG FAN of HTC. Now I am even more.

Thanks HTC Brazil!!!!
aimoon16
13th February 2009, 06:02 PM
see ~ u got a good luck ~
geronimocommie
16th March 2009, 07:37 AM
He's is full of crap we don't sell this one in Brazil
thiagolucena@globo.com
17th March 2009, 07:38 AM
Me diz aee.. essa tua ROM ta em português o 6.1WinMO???
Phantom1275
17th March 2009, 07:58 PM
He's is full of crap we don't sell this one in Brazil

Sorry, you're wrong. Claro and Tim sell those here in Brazil.
F_R_I_T_Z
17th March 2009, 10:21 PM
Sorry to say that "geronimocommie". but you are not only wrong about sell.
BUT HTC have a FACTORY in Brazil. The first FACTORY outside their homeland.
More than THAT.
I broke the CASE of my HTC UNIVERSAL.
I CONTACT THE HTC SUPPORT and they ask me the model, imei, S/n. They alert me that the model is discontinued for a long way. But they can try find a new case.
AFTER near one week, i receive an email telling me the price ( more cheap than i can imaginate or search on ebay). But was need to send they the device. they change to me and send me.
And i almost can say they changed the screen to ( my old one, sometimes show small dots uper righet. the new one doesnt do it and seems more DARK/GREAT in colours.

:cool:
rling
18th March 2009, 01:14 AM
The phone was SID Locked and there is no official Portuguese (BRAZILIAN) ROM around.

Anyways, 3 days later the phone is back in my hands, with WM 6.1 installed and running. And the best part of it. FREE OF CHARGE.
For others who might need it, any chance of dumping the ROM?

Here's a link to dump it:
http://forum.xda-developers.com/showpost.php?p=2254400&postcount=7