[Help] O2 Cocoon big problem..!!!

[paullak]

I have O2 Cocoon but i dont know why sometime it's automatic turn off and i need to take off battery and put it in again to make it work :(
And 1 day it's off again but when i turn it on...it's keep repeat start up screen...and it's doesn't booting....!! it's always stuck into start up screen and keep repeat like forever...!!! and the important thing is it's can turn on start up screen when i plug the charger in....and with out charger it's said battery is too low (it's always said that when i have charger on...[When i hold Power Buttons)
Can't load start up screen on with out charger....!!!

Some one know how to fix it or have some idea to fix it..!!1
Thank you
Paul :D

[nir36]

that sounds like a serious hardware issue.
something related to power.
did you try to replace the battery?

[paullak]

i did...but it's samething :(..!!

[nir36]

If you can't even get to load the OS and your device keeps on resetting, i'm afraid it's not something you can deal with..

of course, i might be mistaken, so i suggest you conduct a deep search into the forum concerning this issue. I hope you find an answer.

[paullak]

oh i did seach for the answer but i can't find it...and someone said i need to send my fone to O2 stores to fix it...cus this is an O2 fault..!!!

[ShortMan427]

Im currently having the same exact problem with my "fuze". mine currently has a custom rom on it and i thought maybe that its just some internal problem with the os. All that i think will fix our problems is a hard reset...does anyone know how to hard reset this device because for some reason the normal way is not an option.:confused:

[paullak]

ioono why o2 have this problem alot