Cannot Send email without deleting account first!

[LDJ]

I have an amazingly annoying problem whereby I set my email account up on my Kaiser and it works perfectly for a few days sending email, then all of a suddenly stops sending email, giving me the message about network coverage and checking your settings. The ONLY way I can fix it is delete the account from the phone, then recreate it again – using EXACTLY the same settings. Again the account will send email without a problem for a couple of days (using the SMTP server smtp.t-email.co.uk on T-Mobile in the UK) then fail again.

Has anyone come across this before as its driving me crackers now :(

Thanks

[dhondi]

That's funny, I thought it was just me. I have gotten really good at setting up my account again. I thought it was ROM specific, but have had it happen on other rom's. I use gmail which needs secure data connection. Do you use something else?

[LDJ]

Oddly enough, I have both a gmail account set up (although I never use this to send email) and a pop3 email account from my ISP which is causing me all the problems!

[kilrah]

Are you using an IMAP account by any chance?
I noticed I would have similar trouble with mine, and it happens if I try to delete a message or otherwise move one between folders.
The first time this happened I went the delete/readd account path as well, but the second time I managed to link it to the fact I had just deleted a message. I brought the message back from the trash can to where it was initially, and the account would sync again.

oops - just reread and noticed your problem was sending, mine was the whole send/receive process that would fail. Still leaving here in case it can lead to something...

[LDJ]

So then, this has worked 100% for the past 9 days and now its happened again. I haven't changed anything on my phone. Do I have to delete the account and lose all my messages AGAIN!? :(

[burtcom]

Do some searching -- this sounds like the email issue that Microsoft issued a fix for a few months back

[LDJ]

I have saerched and found threads on several boards aabout this problem. none of which contain a solution!

[LDJ]

Just to update...Flashed to a brand new ROM (NGY Professional 1.2), email has worked for 2 weeks and the problem has hit again - cannot send email until I delete the account! :(

[raiisak]

Sounds like its fragile to stress and makes it hang on certain job making it loop working out the last string. I am not sure but perhaps sending is in que and it tries to look for deleted/moved data and wount proceed forward. However I would make a backup of my mail then delete all (in/out) then see if it picks up the pace. Then I would try to work it and see whats bugging it, by that I mean send/recieve, move/delete, quit/restart -> synch +++ Dropp a comment on youre observations, perhaps we/me/someone get a more clear image of youre issue and can solve/explain this issue.

[Flying Kiwi]

I have saerched and found threads on several boards aabout this problem. none of which contain a solution!Well you didn't search enough because the last time I replied to a thread about this problem I included a link to the download page. Open wide for the spoon feeding - Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail (http://www.microsoft.com/downloads/details.aspx?FamilyID=d9d71b2e-d2dd-44f2-86e5-1e53aad7fb7a&DisplayLang=en)

[LDJ]

Well you didn't search enough because the last time I replied to a thread about this problem I included a link to the download page. Open wide for the spoon feeding - Windows Mobile 6.1 Hot Fix for Sending POP and IMAP E-mail (http://www.microsoft.com/downloads/details.aspx?FamilyID=d9d71b2e-d2dd-44f2-86e5-1e53aad7fb7a&DisplayLang=en)

Thanks for the response (and sarcasm!), but it wont install - the phone just reboots during the attempted installation...

[Flying Kiwi]

Thanks for the response (and sarcasm!), but it wont install - the phone just reboots during the attempted installation...It's annoying when it's a known issue and someone even prompts you so (burtcom). xda-dev is meant to be more of a self help forum so going over old ground is not good. The update worked with the UK WM 6.1 HTC ROM release (although hardly anything else did) so unless you're wanting to go back to the official ROM, you'll need to see what people in the thread related to the custom ROM you're using, have to say about it.

Good luck and I'll try not to be scarcastic next time if you take prompts to search for the answer because it's already been discussed, more seriously.