CrioFreeze
19th February 2009, 04:10 PM
Something strange that has been happening with all the Tilts in our company:
For many months, we never had a problem with DirectPush or ActiveSync. One day, I started to get complaints from users that their phones were burning through batteries in just a couple of hours. Upon investigation I found that direct push was causing active sync to constantly sync the calendar on the phone. What was confusing was that the appointment count just kept getting higher until you either stopped the sync (sometimes even after you clicked stop it would just keep going) or shut the phone off.
I found that re imaging the phone or doing a successful manual sync before attempting to enable automatic direct push on the phone sometimes would cure the problem for a while .
Still the problem keeps happening. I am not sure if perhaps there is something in exchange that is wrong or if its something else. Has anyone else run into this?
For many months, we never had a problem with DirectPush or ActiveSync. One day, I started to get complaints from users that their phones were burning through batteries in just a couple of hours. Upon investigation I found that direct push was causing active sync to constantly sync the calendar on the phone. What was confusing was that the appointment count just kept getting higher until you either stopped the sync (sometimes even after you clicked stop it would just keep going) or shut the phone off.
I found that re imaging the phone or doing a successful manual sync before attempting to enable automatic direct push on the phone sometimes would cure the problem for a while .
Still the problem keeps happening. I am not sure if perhaps there is something in exchange that is wrong or if its something else. Has anyone else run into this?