cannot access poutlook mail

[talbotlives]

Hi everyone,

I've got a huge problem with my touch cruise:

A few weeks ago, something happened with my phone and I could no longer access any of the mail features of outlook. I performed a hard reset, switched to a new rom, and now the problem is back!

In M2D, the email accounts disappeared (says "no accounts"); and the text messaging says "no messages. If I clicked on messaging in the start menu, nothing happens.

I can still access all of the other features of outlook - contacts, calendar, and tasks work fine.

When this first happened, I searched around, tried a few things that might have helped, and nothing worked. I performed a hard reset, and installed a new ROM (originally was M-AMINE's final, now is c_shekhar's most recent with footprints included), and things seemed to work fine. Now, just last night, the exact same thing happened as before.

The first time I had installed imappusher a day or 2 before, so I thought that might be the culprit. This time, however, I did not install that software, and the error still happened.

Any thoughts? Potential culprits? Ways to fix it? Ways to prevent it in the future?


Thanks for reading,
-Talbot

[talbotlives]

weird timing, someone else posted a similar problem right before me, and there's a solution that seems to have worked in there:

http://forum.xda-developers.com/showthread.php?t=486297

Snapphane's fix worked for me, or at least it allows me to access the mail part of outlook so far (I have not re- set up the email accounts- it looks like all of my mail has still disappeared).

I went to the storage card with file explorer, and deleted a folder called something like "inbox.msi.233406...", and now all of a sudden I can get into the mail fine.

Thanks snapphane, and lets hope it keeps working!