Possible Corrupted flash?

[matrixum]

Hey all,

I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:

POLA100
SPL-3.13.0000
CPLD-2

The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)

Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"

Any ideas on how I can fix this?

Thanks for all your help guys in advance!
Matrixum

[matrixum]

A quick update...

I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.

But if you have any answers to this problem please let me know as I am not sure what i have done.

Thanks again guys
Matrixum

Update:

Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?

[matrixum]

I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.

Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum

[Bodisson]

Hmmm... I have no idea what could the problem be.

But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?

It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.

I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.