Incorrect Email Counter

[wacky.banana]

Have done a search, found nothing and am posting on here for help.

For some time now the email ounter on my device has been out by 6 items i.e. when there are no emails downloaded the device reports that there are 6.

My guess is that windows mobile stores the email counter somewhere in the registry. If that is correct could someone please tell me which registry entry it is and how to reset it?

If that assumption is incorrect how does one permanently reset the email counter in windows?

Many thanks

WB

PS Device and ROM details are in my signature below.

[boog]

I used to run k's rom, and never had that issue, but he hasn't posted anything in near/over a year. Same for that rom.

It might be time to try another rom, or do a hard reset and start over.

WM 6.1 has matured, try one and see how it goes.

[wacky.banana]

Boog,

Thanks for the response. It's definitely not an issue to do with K's rom, which I have been using trouble free for nearly a year. I simply deleted a load of emails off my device recently and found the counter set at 6 instead of zero.

If someone can't come up with an answer then I know I can resolve by doing a hard reset. However I am loath to do this as it will take at least 3 days to rebuild my device back up from scratch, even though my essential data is backed up. Don't really want to do this unless I absolutely have to.

I am certain this is a registry problem; just need a pointer as to where to go looking to fix it.

Anyone else able to help please?

Thanks

WB

[dgaud007]

Well, my rlToday skin uses the following key to display the UNREAD email count.

HKEY_CURRENT_USER\System\State\Messages\TotalEmail \Unread\Count

Also, you might want to check in your mail folder in \Windows (unless you've changed it). This folder holds the body of emails as text files *.mpb.

[wacky.banana]

Thanks Degaud,

Cleared the registry entry, powered off the device to ensure changes saved, rebooted and same problem. Despite the counter being reset to zero it seems there must be another variable involved elsewhere.

Appreciate the help but it looks like a hard reset is the only way out.

WB

[luiggi]

If you are willing to go for a hard reset, maybe you`d be willing to try this first this, it`s an old utility (freeware) but worked for me sometime ago.

http://home.comcast.net/~relmerator/

Good luck

[wacky.banana]

Luiggi,

Thanks for the heads up. No joy either so I have bitten the bullet and rebuilt the device from the ground up.

In truth it was probably a good idea to rebuild as I now only have half the number of applications that I used to have on it, my device has a new look and feel and, above all, is miles quicker than it used to be.

Appreciate the help from everyone.

WB