Need Help

[osama marouf]

my Phon Q2 MINIs and i hard spilt by mastek and now i can see only the 3 colores and
IPL 2.21
spl 2.21.0001
and noting els
i try to flash put noting as wrrking after the end of the flash prosess screen gon back to bootloader wthe 3 colore pl.z need help the phon as new

[-PiLoT-]

can you hard reset the device?

[osama marouf]

no i tray to hard reset the device put the format prosess is failed and somting els theres other screen green color and in the top ipl 2.21 and spl2.2.0001. do i hav to flash a new ROM code to solve the proplem and haow thnks for help