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View Full Version : Unable to unlock phone, star key not working


duramas
14th April 2009, 02:34 PM
Hello, my Dash had some water damage a while ago and I want to try to retrieve some contacts from my phone, but I can't get it unlocked because the star (Z) key isn't working.

It seems only the Z and Alt and Enter keys aren't working because those are the only buttons that don't make the lock screen go away.

Now is there anyway I can retrieve my contacts or fix the Z key or even find out what my issue is?

Oh and the phone is opened up.

roloracer
14th April 2009, 03:12 PM
Hello, my Dash had some water damage a while ago and I want to try to retrieve some contacts from my phone, but I can't get it unlocked because the star (Z) key isn't working.

It seems only the Z and Alt and Enter keys aren't working because those are the only buttons that don't make the lock screen go away.

Now is there anyway I can retrieve my contacts or fix the Z key or even find out what my issue is?

Oh and the phone is opened up.

Is the phone staying locked after bootup? it should unlock with a soft reset.

duramas
14th April 2009, 03:34 PM
Its still locked after a soft reset and has like 364734673647 thousand alarms.

liuc1978
17th April 2009, 05:47 PM
in any drugstore you can buy a botle of isopropilic alcohol, put the keyboard chip on it and wait for 1 hour, then dry the keyboard put in the phone and try, maybe your problem is that the contacts are bad.