Broken screen, need to return phone

[Envycycles]

I have a sprint mogul 6800 and I broke my screen and they sent me a new phone but I have to send my phone back. I had a custom rom installed and downgraded back to the htc rom but I forgot to do the relocker prior to downgrading. Now when I hold down the camera and power button and reset it say 2.47 still. is there a way i can bet it back to 2.07 and return the phone back?

BTW I can not get into the phone since the screen is broken I can to get mogul thru the align screen.

What are my options?

[RyanMogul]

Are you saying they sent you another phone (free of charge) before requiring you to send the broken phone back?

If thats the case just send the broken phone back, I doubt they could mysteriously charge you when they find out the broken phone was flashed custom.. It is their fault for just sending you a new phone and going out on a limb..

But I could be wrong. If you can at least power the broken phone on (even though you cannot see anything) you can put it in bootloader mode and go through the steps to re-lock the bootloader (you dont have to see screen just have some know how). So yea you can put the original bootloader back on there but you have to know how. I believe it depends if it was GPS or not when you got the phone. Say you have a GPS radio on there now and a custom bootloader (which is meant for GPS roms), and the phone came originally without GPS then you would have to flash the stock bootloader on, and then you have to flash that carriers stock NON gps rom back on there. Then if you really wanted you could upgrade to a newer version of that carriers stock ROM with GPS radio. You dont have to worry about the SPC code because the stock ROM will create a new locked one.

[camperdave]

I actually just did this exact thing a few months ago... as of yet, nothing has come of it. I wouldn't worry.

[thundaar2000]

I heard 12 volts to the terminals will render the phone useless. It won't turn on anymore so it won't matter what rom is in there!

[firefurby]

Same thing happened to me. The phone's screen was broken, but it would still boot fine, so i just installed a program called MyMobile on it and I was able to control my phone through the PC and relock and what not. Give it a try

[Envycycles]

Same thing happened to me. The phone's screen was broken, but it would still boot fine, so i just installed a program called MyMobile on it and I was able to control my phone through the PC and relock and what not. Give it a try

I have mymobile but it mymobile does not let me align the screen, it has to be done thru the phone.

Any way I can put it in bootloader mode and put something in the card to flash?

[Chipp]

I have mymobile but it mymobile does not let me align the screen, it has to be done thru the phone.

Any way I can put it in bootloader mode and put something in the card to flash?

You can. Just drop a .nbh file (either from a rom, radio, SPL, or whatever) into the root directory of a FAT32-formatted SD card and reset.

[Envycycles]

You can. Just drop a .nbh file (either from a rom, radio, SPL, or whatever) into the root directory of a FAT32-formatted SD card and reset.

what do you mean by any .nbh file? This will relock the phone?

[anthonyandrews]

Has ANYONE ever had an issue by returning a phone that is unlocked or custom flashed?

Even IF they provider were to say something, you would just say "what?" I doubt most of the techs or store employees would even know what an SPL, or custom flashed rom is.

The only "customization" I would worry about is if the ESN on the sticker does not match the one in the rom (device) in the ##786 readings. (but even in this case, as long as the device's STICKER matches your providers information, you should be OK.

[anthonyandrews]

I heard 12 volts to the terminals will render the phone useless. It won't turn on anymore so it won't matter what rom is in there!

Insurance fraud sucks....but if commiting insurance fraud, and telling lies, why not lie that it is lost?

I hope that everyone who is commiting insurance frauds gets caught, that is why my rates are $7.00 a month, and now a $100 deductible. That is why they make it difficult for a legitimate claim as well, I once had to fax or mail in a notarized form stating that my phone had been misplaced. (they were upset that I could not pinpoint where between Phoenix and Los Angeles it disappeared. (I last used it in Phoenix, as I loaded my car, which broke down somewhere in between, and was towed home to Los Angeles. I suspect it ended up on the side of the freeway somewhere.)

[Envycycles]

Sorry for the begging but I would like to send this pjone back as soon as possible before they charge me for it.
I need a relocker

[btonetbone]

Sorry for the begging but I would like to send this pjone back as soon as possible before they charge me for it.
I need a relocker

Did you look in the wiki? It has all of the tools to relock your phone there.

http://wiki.xda-developers.com/index.php?pagename=TitanStockHome

Steps II and III on there are what you need. Hopefully you can get this done without the screen!

Good luck

[Envycycles]

Whats the difference between 2.07 and 1.06? I read that 2.07 is with the sd flash and 1.06 is with usb... can I return my phone with either one?