Diamond touch screen not reacting when touched.

[folcane]

The touch screen of my htc touch diamond is not working properly. It does not react to my touch. For me to get it to work I have to rub my fingers over it then it will be work again as normal. This only lasts for a few minutes after a while it becomes non responsive again. It is like it has to be warmed up to get it to work. This a problem when it comes to sending text messages. (the problem remains when I remove the protective screen).:(

Anyone has a answer to this? :o

[Aqrab]

remember the last program you installed and remove it , maybe it cause this problem


or try hardreset

[folcane]

Tried both methods still not working. I have ran out of ideas. Anyone else expierenced this problem?

[Rodpheus]

Im having the same problem with my Raphael

[otacon]

To really know whether it is a hardware problem or software based problem, I recommend a hard reset and see whether the problem persists...

[zippokc]

this is likely to be water damage on the screen. send it off for warranty see if they fix it. they fixed it for mine.

[xelasha]

The thing is iv noticed the touch screen isn't thermal reactive like most touch screens. In other words the temprature of your finger is sensed on thermal screens, the HTC you can use anything solid that makes contact. Usefull if you have long nails.

So I'm guessing its probably hardware if it works after a while of 'rubbing' it, But like otacon said I would do a hard reset before jumping to that conclusion.

[chrilla.1980]

Hi there....i saw that this is an old thread but did you manage to get it to work?
Cause i have a HTC Diamond that i changed both the displays on(LCD and the "point screen") and everything works fine on mine now,even tried to recieve phonecalls and it works excellent so as i said EVERYTHING works like a charm but the touch function.....it doesn´t react in any way while trying to use the touch function and i have tried soft reset,hard reset,new rom,checked all the internal connections around 4-5times and everything is ok but the damn touch function won´t work whatever i do with it.
I haven´t "glued" the 2 screens together,but they are sitting close to eachother so it should work anyways right?

Now from what i have seen on internet is that there are different versions of touch screens available on the market and i ordered the LCD from one company and the touch screen from another.
Could it be so that they aren´t compatible together or am i doing something wrong?
I´m still stuck at "Tap the screen to set up your Windows Mobile-based device" and can´t get any further after trying another rom.

Please help me out if it´s possible.

[Thebling]

I have exactly the same issue you're experiencing, I've actual flashed the original rom, thinking that might put every settings in place to make it work, but no joy.

I don't be leave the concept of the weather condition equate to the performance of the device, as read in some of the forums. reason being I've had mine in very hot climate Country for over year whiles working on a project in Africa. In fact that was when I realised the the screen has become unresponsive.

I think this is a hardware issue.

[chrilla.1980]

So since my last reply i ordered a new touch digitizer and lcd display and soldered them together carefully(first time i bought a lcd and digitizer from two different companies so they weren´t compatible with eachother and made the touch defective and second time i bought both digitizer and LCD screen from the same company and then it worked) and it has been working perfect since i last wrote my comment so i recomend you check the contacts/connections first on the phone because i had some minor issues with them when i assambled the phone again so i had to #wiggle# the contacts so i made sure they were connected.
We had a company here that sold lcd displays and digitizers out for a total of 30dollars with shipping so i had nothing to loose on it so that´s why i ordered a new set again and that made everything work as a charm since i replaced it.

Now i have searched online about the displays and the digitizers and i have found out that there are atlast three different versions of them so if you order a digitizer and a LCD make sure you atleast order both from the same company so it doesn´t happen the same to you what happened to me the first time.

Cheers and hope i helped you somewhat or else just ask on and i should try to answer.