Soft/Hard reset problem

[Shoaibz]

Hi all,
I just migrated from Hermes to Tilt. I've upgraded to HardSPL 3.56 and installed the latest AT&T official rom for tilt. Everything seems to be working fine except for the soft reset or hard reset procedure.
In the manual it states to simply push the stylus in the reset button hole. For hard reset "hold down left and right soft keys and push stylus, then release stylus and wait till the confirmation msg appears then release soft keys, finally pressing send button for confirmation". None of these procedures work. I've tried it several times, but nothing happens, as if there is no button in the reset hole.
A friend of mine bought a tilt a few months back and he reports the same thing, though he is not the type who will play around with his phone so he doesn't bother with it. But to me this seems to be a big issue, I tried searching for this isue on AT&T forums but no succes. So now I ask here, is this a common issue with TILT? (I know HTC TytnII reset works fine). Is there a remedy for this problem? should I return it or should I just live with it ?

Thanks

[RizwanKhan]

Hi all,
I just migrated from Hermes to Tilt. I've upgraded to HardSPL 3.56 and installed the latest AT&T official rom for tilt...
Thanks

assalam o alaikum shoaib:

no this is not a reported problem as the procedure is pretty striaght forward.

just simply insert stylus into the hole next to the chargin usb port on bottom of phone (not the small hole but the slightly bigger and round one on the top right side of charging port).

hard reset hold both soft keys and while holding them insert stylus into soft reset hole, maintain this position until you see the warning about hard reset and than proceed. Make sure you are not fat thumbing the keys i.e. not pressing two different keys (hitting the ie key while keeping the soft key pressed).

Hope this helps.

[Shoaibz]

assalam o alaikum shoaib:

no this is not a reported problem as the procedure is pretty striaght forward.

just simply insert stylus into the hole next to the chargin usb port on bottom of phone (not the small hole but the slightly bigger and round one on the top right side of charging port).
Hope this helps.

walekum es salam thesire:

Well as i wrote in my initial post, I've tried the proper procedure, and believe me I was inserting in the right hole ! But nothing seems to happen. I can go into boot loader mode when the tilt is off by pressing the camera and power button, and releasing the power button while still holding the camera button but can't do anything with the reset button. Its working alright otherwise no hangups no nothing. Should I hold on to it or return it? btw Its secondhand not new !

[fone_fanatic]

Before you return it, is your stylus the original one? Maybe its an aftermarket stylus that is too fat to go in all the way. Try with a safety needle and see if that reaches it.

If not, i'd go ahead and return it, i've been through 4 kaisers and not had this issue.

[Shoaibz]

Before you return it, is your stylus the original one? Maybe its an aftermarket stylus that is too fat to go in all the way. Try with a safety needle and see if that reaches it.

If not, i'd go ahead and return it, i've been through 4 kaisers and not had this issue.

Nope doesn't work. Stylus is small enough to go all the way in. I checked with a bright flash light and there is no black push button switch as all other devices have for a reset switch. Its all black plastic. Should I open the casing to check it ?