Hard Reset of HTC Touch Pro

[Frustrated HTC Owner]

I've read through several posts regarding resetting my HTC Touch pro but nothing is working. My touch screen stopped working - it doesn't do anything when I tap the icons on the screen. The keys still work but the screen is not working.
With the power off I tried holding down the volume button while pressing the round "enter" button and then pressed the power on button. The only message I get is "you are about to power off the device, you will lose any information not saved". I've also tried holding down the down volume button while holding the enter button and then using my stylus hit the "reset" button on the bottom. This didn't do anything either - I hate this phone!
The phone is on the Alltel network.

[travissand]

Using the recommended method I was not able to hard reset my phone after installing a custom ROM I maid using PPC Kitchen. But what I tried that did work was, Phone off (not just asleep), holding the volume down button, while holding down the round "enter" button, while holding down the power button, then also holding down the reset button holding down all these buttons worked. I did not have to hold them for long till the text instructions came up and I followed them. Let me know if this works for any of you.

[orb3000]

I've read through several posts regarding resetting my HTC Touch pro but nothing is working. My touch screen stopped working - it doesn't do anything when I tap the icons on the screen. The keys still work but the screen is not working.
With the power off I tried holding down the volume button while pressing the round "enter" button and then pressed the power on button. The only message I get is "you are about to power off the device, you will lose any information not saved". I've also tried holding down the down volume button while holding the enter button and then using my stylus hit the "reset" button on the bottom. This didn't do anything either - I hate this phone!
The phone is on the Alltel network.


Welcome to the forum

Here instructions on hot to hard reset
http://wiki.xda-developers.com/index.php?pagename=Raphael_For_Beginners#Hardx20.R eset

It´s highly recommended to read the Wiki!

Hope it helps

Good luck,

p.d. If you hate your phone please dontate to me:D

[montecristo1]

I had the same issue. And it did not work for me either. I found this alternative way to hard reset from another site.....
Start/Settings/System and find Clear Storage and that will hard reset your device.