O2 Atom can not charge and cannot connect to activesync

[ochuat]

need expetise and advise

my ATOM cannot charge and cannot connect via activesync

battery and usd cable and power charger are proven OK, tested with other Atom , it works

now suspect mini usb port problem or software or other hardware problem

when i hook up charger or usb cable , the red light on for a while and off
i can see the charging logo on for a while, i go to POWER screen, can see charging but just a while only

tell me all possbile solution

million thanks

[Chaly]

This could be hardware error...the usb port...

But...try it with carefully plug the usb cable, slowly...don't pull it to end of device slot...
Just untill the red light of battery charging turned on...then leave it...

hope this help...
cmiiw

[atomku]

same problem.. :(

[SoapyWeasel]

i had this problem recently as well, mine turned out the usb sockets on one of my notebooks couldn't cope with the current being pulled to charge and so shut themselves down stopping the charging after a few seconds. i found a mains to usb charger plugged it in and left it for an hour and all was ok again. if you don't have a mains charger try one of the dual usb to mini leads you get with some external drives, the one i tried seems to spread the load enough to charge the device

hope its something as simple as this for you as well

[Tabbe]

the atom series from quanta have a lousy usb port and ear piece component used
both of these component need to be hot air-ed out of the board in order to do replacement.

the usb port will be easily fallen off from the board due to poor soldering or mis-used by user.
the ear piece 2.5mm jack will be spoilt when frequently used and headset unplugging from device. when faulty, the device will think that the headset is still inserted & do not project the sound out during a call from normal hearing speaker (user can only use bluetooth headset to do calls) the mic will not work too if loudspeaker mode is on.

my 2cents, find someone skilled to replace them if they still can find the component in market & u think its worth servicing or buy another model.