Help with Touch flash, please!

[nx_911_turbo]

Hey guys, I just want to reflash my Touch back to factory form, and was wondering if I can get any help. The reason:

Went to a conference today, phone stopped receiving signal in conference room. I changed it to airplane mode, to stop from wasting battery searching for a signal. After leaving, it just hasn't received a signal again, and now refuses to boot up into windows, and the few times it does (after about 15 - 20 minutes), it won't allow me to do anything.

My question: Is there any way I can flash this? I'm having trouble, as I can't get to Activesync to run the factory-HTC-flasher.

ANY help appreciated, as I need to get it going again for work!

PS: I apologize for posting in 2 sections, but I'm not sure where this would belong, and am in dire need of getting this flashed so I can load my backup to it, ASAP.

[raybond25]

Hey guys, I just want to reflash my Touch back to factory form, and was wondering if I can get any help. The reason:

Went to a conference today, phone stopped receiving signal in conference room. I changed it to airplane mode, to stop from wasting battery searching for a signal. After leaving, it just hasn't received a signal again, and now refuses to boot up into windows, and the few times it does (after about 15 - 20 minutes), it won't allow me to do anything.

My question: Is there any way I can flash this? I'm having trouble, as I can't get to Activesync to run the factory-HTC-flasher.

ANY help appreciated, as I need to get it going again for work!

PS: I apologize for posting in 2 sections, but I'm not sure where this would belong, and am in dire need of getting this flashed so I can load my backup to it, ASAP.
have you tried to hard reset?

try holding the green call and the red end call keys while soft resetting your device, then follow on-screen instructions and see if that solves your problems

[codybear]

have you tried to hard reset?

try holding the green call and the red end call keys while soft resetting your device, then follow on-screen instructions and see if that solves your problems

Don't bother hard-reseting if you have a custom rom,(no offense to raybond)
but there's a chance it can still have the problem or the problem can reoccur after you hard reset with the same rom.
If I were you, I would put my phone in bootloader mode
(bootloader mode = pressing power+camera+stylus reset button at the same time)
It should go to a 3 color screen,
then plug your phone into the usb cable to your computer,
on the bottom of the screen it should switch to usb instead of serial
(takes like 30secs to a minute.)
then just click the standard RomUpdateUtility.exe program for the stock rom,
and it'll start flashing your phone just like normal.
You should always flash from bootloader mode instead of activesync,
it's a lot safer/better.

[nx_911_turbo]

Thanks guys! I just came across the hard reset on my way to check this, and ran it, and it seems to have worked. I don't have a custom ROM (never bothered to go that far, got most of the stuff I needed working from the new HTC released 6.1 ROM when it came out, not really new anymore).



EDIT: Hard reset worked, now just loading my backup.

Another question, is there anyway to save backups in such a way your text messages/call logs are saved?

[raybond25]

Thanks guys! I just came across the hard reset on my way to check this, and ran it, and it seems to have worked. I don't have a custom ROM (never bothered to go that far, got most of the stuff I needed working from the new HTC released 6.1 ROM when it came out, not really new anymore).



EDIT: Hard reset worked, now just loading my backup.

Another question, is there anyway to save backups in such a way your text messages/call logs are saved?
if you use a program called PIMbackup, you can backup just your contacts and messages and emails. this is better if you're installing a custom ROM because if you go to a custom ROM then load a full backup it'll undo a lot of registry edits that are made and could mess with your performance a little bit.

glad the hard reset worked for you, just and FYI i would recommend flashing a custom ROM, it'll really help you get more out of your device performance-wise.