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View Full Version : HELP! Phone Keeps resetting or freezing, what do I do?


throwback1718
16th May 2009, 09:35 AM
I noticed earlier today my phone kept freezing.
the phone HAS been freezing on me recently, at least once an hour
but now every 3 minutes it freezes or resets itself. I have missed a LOT of calls and ttext messages etc.

today has been a disaster. i havent even synced my numbers and contacts. what should I do?

darfri
16th May 2009, 10:52 AM
if you haven't installed anything new or tweaked just before the problem started:
as usual - backup and hard reset...

jjohnzon
17th May 2009, 01:00 AM
There is a free program called "pim backup" that will backup all your contacts, messages and call log. Then you can do a hard reset.

throwback1718
17th May 2009, 01:09 AM
my phone freezes before I can even back up anything. its the worst

now it seems like if my phone is plugged in and charging, it gives no problem, but as soon as I unplug it, frozen.

im going to try to find PIM backup to see what that can do

throwback1718
17th May 2009, 01:47 AM
wow now I have a bigger problem now. my phone fell and the transcriber cracked so only part of the screen works with touch BUT that was before I hard reset the phone and now the screen align is appearing but I cant touch all of the targets


is there a way to bypass this?

RyanMogul
17th May 2009, 04:22 AM
When its at the align screen you can plug it into computer and connect with active sync. Delete the Welcome shortcut from Windows/startup and soft reset. That should skip the alignment. Sorry to hear about the phone. I have a couple moguls if interested PM me about it.

kwineon
17th May 2009, 04:54 AM
I am having the same issue he was before he cracked his screen up.

I get freezing whenever the phone goes into standby and it will only restart with 2 hits of the reset button. Also it is a coinflip as to whether it will actually start up fully or just keep soft reseting for an extended period without ever loading up fully.

Anyone have any incite or ideas. I am running a ppckitchen vs of windows mobile 6.5 now. It is a kitchen version with few added programs. However I also experienced something similar to this issue with Titan Reloaded 1.3.4 as well but it stopped so I never bothered looking into it. Now this problem occurs about 10-15 times per day and it is frustrating. I am out of warranty and cant send my phone in because I replaced the housing myself.

Thanks
Dave

kwineon
17th May 2009, 04:55 AM
Also, I have US Cellular if you need to know that.

Thanks
Dave

toronadoxp
17th May 2009, 07:33 AM
I had the same problem kind of. Out of nowhere mine would lockup or freeze randomly. Usually after being in my pocket, after hitting all the buttons or squeezing it, it would work again (sometimes but usually after numerou reboots) but then lockup shortly after or flipping the case open and closed. Finally took the case off my phone and blew inside it today put it back together and havent had a lock up all day (1st time since i started havin the problem). It wasnt rom related as i had the same rom for a while, tried reflashing to different kinds of roms and radios but same random lockups. Somethin musta been loose :confused:

kwineon
17th May 2009, 09:52 AM
Well, I went to take my phone apart, probably the 8th or 9th time that I've done it and I ended up ripping the cable for the screen right off. So no more HTC for me for awhile. Unless of coarse someone wants to mail me a cable for free (im broke in college and my rent is due soon.) By judging by how easily the cable ripped I would bet the crease I found right by the rip had already had a slight tear in it.

Thanks for your help.
Dave