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T3hPwnographer
23rd May 2009, 12:24 AM
So I got my shiny new LG Incite at Best Buy yesterday. I knew I was getting it a while ago, so I downloaded a bunch of games and apps to load it up with as soon as possible. I get home from the store, play around with it and let it charge for a while, then I try to connect it to my computer (After installing ActiveSync 4.5 from the included disk, as well as both of the USB drivers on the disk). Windows comes up with that "found new hardware" stuff and asks where to look for the driver to install. I tell it to look on the CD, as well as the directories where the USB drivers from the disk were installed. It looks like it's working at first, but then I get this error:
http://i113.photobucket.com/albums/n207/Alpha_Slayer/th_MSDriverError.png (http://s113.photobucket.com/albums/n207/Alpha_Slayer/?action=view&current=MSDriverError.png)
(Error: "The data is invalid.")

Then it gives me the message balloon about how there was an error during installation and my new hardware may not work properly, etc. Now when I go to Device Manager, a number of things showed up with that little yellow exclamation point that I'm pretty sure were not there before, but I could be wrong:
- IEEE 1394 Bus host controllers: VIA OHCI Compliant IEEE 1394 Host Controller
- Network Adapters: Unknown device, WAN miniport (L2TP), WAN miniport (Network Monitor), and Windows Mobile-based Device
- Ports (COM & LPT): Communications Port (COM1)

So I tried reinstalling the drivers from a link I found in a thread on these boards (after clicking uninstall for "Windows Mobile-based Device" and having it tell me that the device is necessary to boot up the computer), but the same thing keeps happening. I also tried having ActiveSync scan for devices, but it never finds anything (Just says that USB is "available").

Please help, I really want to start putting pictures, music, and all that good stuff on my brand new phone :(

(btw, I'm pretty sure the problem is with the software/drivers on the computer, because when I plug in the USB cable the phone starts to charge. Other than that, nothing happens on the phone.)

chad.pflughaupt
23rd May 2009, 12:48 AM
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.

Rudegar
23rd May 2009, 12:52 AM
would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard

T3hPwnographer
23rd May 2009, 12:58 AM
If at all possible, I would try using the phone with another computer. For quite some time I was only able to sync data with my laptop and not my desktop, so I knew it was a software issue and not the phone itself.
Well, I'm not going to have another computer until September at least, so I really want to get it working on this computer, but I guess I could test it out on a friend's pc to see if my computer is the problem.

would say it's down to
dead activesync install and no uninstalling it is not enough one have
to remove all traces of it in registry too
and it could also be an issue with usb drviers for the motherboard
Know of any links or tutorials that would tell me all of the registry entries I'd have to remove?

T3hPwnographer
24th May 2009, 07:54 PM
(Sorry for the double post, but no one was replying...)

So I found my bluetooth adapter for my PC, and after I installed the proper software I could connect to my phone no problem. After that, I just used the bluetooth adapter's software to transfer files to my phone via FTP. (ActiveSync still just sat there, even when I set my phone to sync with bluetooth instead of USB, and I allowed wireless connections in ActiveSync)

So I'm glad I can finally transfer files, but I still want to get USB working. No one has any ideas at all? :confused:

T3hPwnographer
25th May 2009, 06:12 AM
(Triple post... sorry)

Ok, something happened to the bluetooth drivers and software now. I turned my computer off for the night after using bluetooth to transfer files to my phone, but when I turned on my pc today and clicked the shortcut to start the bluetooth software, I got a message saying that the program the shortcut was linking to no longer existed. Sure enough, the folder was gone from my Program Files directory. Now, every time I try to reinstall it, I get an error 183 that installation was interrupted.

So now I'm back to having no means of transferring files to my phone.

Please, any suggestions at all will be helpful to me at this point. I'm at my wits end! :(

jugchock
27th May 2009, 08:39 PM
Any progress on this?

I have a similar problem. I think usb sync worked on my laptop at one point, but hasn't for at least a week.

I was able to fix the problem at least temporarily by disconnecting the device, deleting it from ActiveSync and reconnecting. ActiveSync happily added it back and resynced everything. Now I can install the new Xcite ROM. :)

T3hPwnographer
2nd June 2009, 06:28 AM
Still nothing...

Now my computer doesn't do anything at all when I plug my phone in, not even make a noise or ask about drivers. My phone, however, still recognizes that it's plugged in.

At least I got bluetooth working again, but still, USB would be nice.

It's hard to believe that out of every member on this forum, no one has even the slightest idea of where to start... :(

chichium
3rd November 2010, 10:41 AM
Menu - settings - connections - USB to PC.
Uncheck Enable advanced ...
OK TO ALL AND READY