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View Full Version : Inbox says 1 new message, but nothing there?


kcraptor82
26th May 2009, 07:22 PM
Okay, yet another problem with this kaiser. This phone is acting worse then a problem child on crack since I reloaded 6 times because of me trying to get the weather in my area. Anyhow, since I gave up trying to fix the weather thing, I now have a message problem. I have deleted all messages from inbox and outbox, etc. But still the phone keeps saying I have one new unread message. I have powered the device off and also used the stylus to reset it from the bottom button, and still have no effect. What is wrong with this thing this time? Has anyone had this problem? I am running the stock HTC firmware with WM 6.1 and Update 23 of M2D Touchflo. Also have Update 20 addons installed to make things work, etc. TomTom, and other msc programs. Don't think they would effect this, since I had this setup before my phone starting to screw up.

kcraptor82
26th May 2009, 08:55 PM
Okay, I found the solution. If anyone else needs this then here is the website:

http://www.freewareppc.com/communication/fixunreadcount.shtml

Description:
This utility fixes the unread count for every mail folder in every account on the device.

Some users have had problems with Inbox or the Today screen displaying "-1" unread messages, or displaying 1 or more unread messages when, in fact, there are none. This utility will detect and repair these discrepencies.

It's not flashy, but it does the job :)

Just power off device and restart it and it should be gone.