white screen display

[isulaiman]

Hi , I have an xda exec phone that has been working perfectly up till yesterday. this morning i turned it on the screen could not display anything, but can receive calls. Pls. tell me what to do.I am really distressed 'cause this xda exec is my mobile office.

[isulaiman]

Hi , I have an xda exec phone that has been working perfectly up till yesterday. this morning i turned it on the screen could not display anything, but can receive calls. Pls. tell me what to do.I am really distressed 'cause this xda exec is my mobile office.
Can someone give me help

[egzthunder1]

Couple of things:

a. if the device still works but you cannot see anything, I would suggest for you to make a backup of all your stuff via ActiveSync (considering that you will not be able to do it with any program in the device.

b. Have you tried to soft reset the device? It might sound like a silly suggestion, but I do not know whether you tried this or not so I am obligated to ask :)

c. If SR does not work, you could reflash your device to the rom that you are currently using (or to another one). Whenever this kind of things happen, it is best to reflash back to stock and then go back to whichever rom you were using.

Hope this helps...