My 614c can't activesync and battery issues

[falko]

I've read many forums on the internet, but didn't find a solution in this case:

My 614c cannot sync with PC activesync on any computer in any way. When I put the cable, all PC with different Windows with/without firewall etc. says "USB device is not recognized" (I have other PDA wich syncs with no problems). Led is orange, PDA is charging, phone works as usual. At least I've synced with bluetooth, but it doesn't help when I need to upgrade firmware. So the question: is it the iPAQ hardware problem and the only way is to get to service (warranty has expired)?

Next issue:
I've managed to upgrade to latest original OS via SD card, but I didn't found solution, how to upgrade Radio without activesync (now I have 0.77 version). Does anybody know?

Last issue:
Battery drains too fast. Overnight just in stand-by (with GSM, not 3G) it goes down 20%. In normal use, the phone will last a day. Is there any solution how to check if it's the battery problem or the phone? As activesync doesn't work, could it be some electrical shortcut that drains battery just for nothing?

Thanks for your opinions and answers.

[dirlan2001]

I've read many forums on the internet, but didn't find a solution in this case:

My 614c cannot sync with PC activesync on any computer in any way. When I put the cable, all PC with different Windows with/without firewall etc. says "USB device is not recognized" (I have other PDA wich syncs with no problems). Led is orange, PDA is charging, phone works as usual. At least I've synced with bluetooth, but it doesn't help when I need to upgrade firmware. So the question: is it the iPAQ hardware problem and the only way is to get to service (warranty has expired)?

Next issue:
I've managed to upgrade to latest original OS via SD card, but I didn't found solution, how to upgrade Radio without activesync (now I have 0.77 version). Does anybody know?

Last issue:
Battery drains too fast. Overnight just in stand-by (with GSM, not 3G) it goes down 20%. In normal use, the phone will last a day. Is there any solution how to check if it's the battery problem or the phone? As activesync doesn't work, could it be some electrical shortcut that drains battery just for nothing?

Thanks for your opinions and answers.

Hi,

Guess you need to check how your device's settings for USB are. (see System | USB-to-PC and check or uncheck the option) ...

For the batterydrain, if you have indeed the latest OS installed, you can easily check what app is still running when you disconnect the phone in the HTC Taskmanager.

The radio is now fw 0.89 and some guys managed to update it through SD. Read about it in this thread (http://forum.xda-developers.com/showthread.php?t=479288).

:D

Dirk

[Jackos]

Hello,
Did you tried to uninstall the device's drivers (from the PC)? Did you tried a hard reset?

[falko]

USB-to-PC tried in all variations - USB Device is not recogized.
From all PC's software was installed-uninstalled. I did PDA hard-reset few times, even upgraded to Manilla 6.1 ROM, but still impossible to sync.

I use FdcSoft Task Manager, so I know how to shut down apps, but there are many other processes that I don't know what each means and does it have connections with battery drain.

I copied to SD card few files from extracted Radio, and waited for a long time in Modem bootloader, but it really doesn't work.

[Jackos]

Strange. Go to device manager while you are "connected" with the cable and and try to uninstall the device and delete the driver.

[charlieMOGUL]

Hi,

My 614C had exactly the same issue (battery empty within a day, and no USB connection possible). Fortunately this happened within the guarantee period, and I got a new one from HP.

I read somewhere that another user had the same issue after using a car charger, which I used as well. Maybe that creates the initial problem, if the charger doesn't output 5V but more.
Did you flashed your (radio) firmware ?

Good luck repairing your HP,

charlieMOGUL

[EREZYAD]

one more thing about battery
take battery out then pull out the minisd and insurt it back
now check battery life
sometime minisd is not plased well then you get such...
good luck

btw - if you can try working one day with on nimisd card to check...

[falko]

charlieMOGUL, somehow I think your version is right, it's not the PC or miniSD, or old radio firmware problem. I bought this phone from ebay so who knows who was it's previous user. Maybe he even didn't activesync, because he didn't need it.

The interesting part is how much would it cost to repair this HP and could it be possible to do it by non-HP experienced technician, we have friends, you know..

And I still haven't found radio firmware flash solution via SD card.

[sabertooth]

I used to have battery draining fast problem as well. That's because one of the Spb applications that came bundled with the device was causing the processor to run continually even during sleep.

Try installing this freeware application to check if the device really sleeps when suspended:

http://handheld.softpedia.com/get/System-Utilities/Enhancements/B-Uptime-12141.shtml

[Jackos]

With Spb program caused this issue?

[sabertooth]

yes it's hard to believe but it's true. I think it was SPB pocket plus or mobile shell but both the older version. After I installed the latest version it really sleeps.

I know exactly its spb because one by one, for each of the services i stopped it, then restarted. I did this for every services that's running. I restarted or soft reset the device literally a dozen times. Then I found out the device really got suspended when the spb application was stopped running. I removed the application at once then everything went fine. I updated the program, reinstalled the application and all is a OK...

I was at my wits end for days trying to figure out why.. :mad:

Of course for others it may not be spb but some other software that isn't compatible with the other softwares that's concurrently running.

[Jackos]

Thanks for the info.

[charlieMOGUL]

Hi,

You can try to do it yourself - I heard that it has something to do with the USB connector. Buy the parts on repair hp pda dot com (or a similar site) and, well, good luck!
I had quite some good experiences with the HP support, you can ask them for a quote.

charlieMOGUL