0x8503001f

[wellhung]

Guys,

I use AT&T Tilt. Since 1/09/09, my device has seized to sync with my computer. The sync failure support code is: 0x8503001f. I am pretty good with computers and such, but I have not been able to find any solutions.

So far I have done the following:

1: uninstall/reinstall active sync 4.5
2: Soft reset on the phone.(I have not ben able to do hard reset. The instructions suggest to press two buttons simultaneously but fails to tell which ones. Additionally I have tried reset button at the bottom of the device but it only results in soft reset no matter how long you hold.)

Please instruct how to can I clear the cause for 0x8503001f and be able to synchronize my machine again.

Thank you advance,

[wellhung]

3- I have deleted the onld activesync partnership but the when I reconnect the PPC, XP does not show a wizard instead tries to sync until failure message.

4- I have also tried to play with instructions on source: http://social.technet.microsoft.com/Forums/en-US/exchangesvrmobility/thread/ca9b53aa-7f89-4b08-82a1-88bb9330efc9

Thanks...

[wellhung]

5- Deleted and recreated Outlook 2003 profile. No success.....

Please help...!!!!

[wellhung]

6- Finally I was able to fix the issue on my machine. The problem was not with my laptop or with the Outlook. Instead, there was something wrong with the active sync on PPC. I backed-up the data and then did a hard reset (ATT Tilt: A hard reset is when you go into settings and click on clear storage). After doing that, I was able to sunc my machine.


Disclaimer:
I am not a developer and cannot explain why I got the error in the first place. Also, what exactly hardreset does to fix sync trouble other than reinitializing all registries. My logs here are only as a reference. Please feel free to use my tips at your own risk.

[wellhung]

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