Unable to unlock SPV M5000, error 114 / CID error

[foxdie]

Hi all, I've just inherited an SPV M5000, this is currently locked to Orange (UK), I downloaded the upgrade tool and have used it successfully on Uni's in the past, but this time it won't work.

The bootloader ver reports itself as v2.01, so it's a G4 device. When I try and run the unlock tool I get the following error after I click the "Upgrade" button:

http://trackmygps.co.uk/images/misc/unlock-error.png

Interestingly, this tool doesn't list any previous radio / version numbers whatsoever but it still offers me the chance to upgrade.

These are the steps I try to get it to install:

1. Hold down the Backlight + Power button and press the reset button
2. "SERIAL" is displayed at the top of the screen with backlight off, "v2.01" at the bottom
3. I connect my Uni to my PC, "Serial" changes to "USB"
4. I run the MaUpgradeUt_noID.exe tool, it welcomes me yadda yadda, I click Next, it says "Checking the information on your device - Please wait"
5. About 10 seconds later, it comes back with the list of version numbers, what's installed, what's going to be installed etc, the only field that lists anything is the last one, "Radio Image Version", which it lists as 0.00.00
6. I click "Upgrade", the "Checking the information.." window pops up briefly, then I see the large upgrading progress bar
7. I see "Stage1: Upgrading Radio. Please wait ..." with an empty progress bar, this stays at 0% for about 60 seconds, and then I see the error above.

When I'm doing this, I"ve made sure the phone is turned on in Windows Mobile, and that there is no SIM card or SD card inserted.

here is my RUU.LOG from C:\

08:46:47:498 [msg] : Version : [2.11].
08:46:47:508 [msg] : Config Info : [857873],[1],[0],[0],[1],[0],[0],[1].
08:46:47:659 [msg] : MSystemFile Not Exist !
08:46:47:659 [msg] : CEFile Not Exist !
08:46:50:743 [msg] : Current Not in CE Mode or in CE Mode but ActiveSync Not Connected.
08:46:54:819 [msg] : Disconnect ActiveSync .... [2]
08:46:54:819 [msg] : Start Get Connect Port.
08:46:55:029 [msg] : Current in BL Mode. Open Port : [\\.\WCEUSBSH001] OK.
08:47:05:474 [msg] : Device BL VER : [2.01 ] [].
08:47:05:474 [err] : Device CID Error.
08:47:05:474 [msg] : Update Image. CE : [0], MSystem : [0], Radio : [1]
08:47:55:656 [msg] : Check Ac in BL mode. AC : [1]
08:47:57:158 [msg] : IsBL. BL : [1]
08:47:57:198 [msg] : =============================================
08:47:57:208 [msg] : START UpdateRadio !
08:48:04:709 [msg] : Check Radio Level 0 [704].
08:48:05:750 [msg] : RUpgrade 0 : 0 Start.
08:51:06:022 [err] : RWipe Data Error.
08:51:06:383 [err] : BL UpdateRadio Error.
08:51:06:383 [msg] : START UnInitialization !
08:51:06:393 [msg] : END UnInitialization !
08:51:06:403 [msg] : IsBL. BL : [1]

Steps I've also tried:

1. I've tried it with the original orange SIM card inside
2. I've tried it with my T-Mobile SIM card inside
3. I've tried running the tool when the M5000 is booted into Windows Mobile and sat at the Today screen
4. I've flashed Windows Mobile 6.5 to it with a separate updater, THIS UPDATED PERFECTLY FINE, so I know it's possible to flash my M5000, that the cable / drivers are all good etc..
5. I've also tried rebooting my PC

I'm starting to lose faith, please can someone advise?

[orb3000]

Well
All the times I have flashed a ROM or radio when I use that tool I always see a picture of an Universal on it...
On your picture there is no Universal:eek:, it is another device, so perhaps you do not have the proper radio or ROM

Hope it helped,

[orb3000]

Sorry double post
Please delete

[foxdie]

Well
All the times I have flashed a ROM or radio when I use that tool I always see a picture of an Universal on it...
On your picture there is no Universal:eek:, it is another device, so perhaps you do not have the proper radio or ROM

Hope it helped,

It's definitely a Uni, although externally it's an o2 XDA Exec, the board is from an Orange SPV M5000 bought within the last 1-2 years, it's a G4 device (Bootloader v2.01), the phone is locked to Orange UK.

Ps. thankyou for getting back to me where no one else would :)

[-Jonny-]

Is phone on? (Ie, it's not in flight mode)

[Chef_Tony]

It's definitely a Uni, although externally it's an o2 XDA Exec, the board is from an Orange SPV M5000 bought within the last 1-2 years, it's a G4 device (Bootloader v2.01), the phone is locked to Orange UK.

Ps. thankyou for getting back to me where no one else would :)

what orb was referring to is not the device itself but the picture in the upgrading utility, you posted. it shows the magician, meaning you are probably using MAupgradeut_noID.exe to upgrade, while he says, he uses the original universal rom upgrade tool.

[foxdie]

Hi, yep I'm sure the GSM modem is turned on / flight mode is turned off.

The unlock tool I used was downloaded from http://buzzdev.net/downloads.php?file=288

In this archive however, it is listed as "MaUpgradeUt_noID.exe", is this wrong?

Here is a screenshot of the files:

[foxdie]

I've also tried using a ROM tool for the uni (that flashed one of the 6.5 roms successfully to this device), that fails too.

Where can I find this original ROM upgrade tool? or was this it?

[foxdie]

I've also tried using a ROM tool for the uni (that flashed one of the 6.5 roms successfully to this device), that fails too.

Where can I find this original ROM upgrade tool? or was this it?

[orb3000]

what orb was referring to is not the device itself but the picture in the upgrading utility, you posted. it shows the magician, meaning you are probably using MAupgradeut_noID.exe to upgrade, while he says, he uses the original universal rom upgrade tool.

Exactly my friend

I've also tried using a ROM tool for the uni (that flashed one of the 6.5 roms successfully to this device), that fails too.

Where can I find this original ROM upgrade tool? or was this it?

I asume you already read the Wiki, over there you can find the tools you need to upgrade correctly

Good luck,

[foxdie]

I've tried the tools in the WIKI, I downloaded UniversalRUU.zip, copied the radio_.nbf from Buzz's tool to the folder and tried to flash it with that, that didn't work.

I also tried downloading the latest radio ROM and it's tool, 1.18.00, and the previous versions, 1.15.00, neither of this would flash either.

[foxdie]

Bump thanks :)

[orb3000]

Have you tried Doc format?

[foxdie]

Doc format?

[Chef_Tony]

while the topic is at doc format, i never managed to do that on my universal. there was a file called repart_doc.exe for the blueangel, that not only formatted the extrom, once it was unhidden and unlocked, it would also let you redefine the partitions, so making the storage bigger by reducing the size of the extrom to its minimum of 128kb. however, i always get the same mistake, that the partition i want to work on, was not found, because, obviously the partition's name is a different one for the uni. so, if anyone knows, where to get the repart_doc for the universal, please post it, i can test it and if it happens to work, i will write the tutorial and the wiki for that.

[DjGeNeSiS]

Hello guys,
I seem to be getting the same error (114) over and over. I haven't found a solution yet from the forum.
Foxdie, did you manage to flash the radio eventualy ?

[DjGeNeSiS]

I was wondering if the flash won't go through because my device is locked or something. I have upgraded the CE ROM to WM6 without an issue though. I only get the error when I attempt to flash the radio

Awwwwww... So frustrating...

[foxdie]

Nope, still unable to flash, I've got no clue regarding the Doc solution that Chef_Tony is talking about (in particular, how flashing a radio ROM is related to repartitioning a flash disk, I would imagine they're two entirely separate entities).

I hope someone can help, am willing to donate money to XDA Developers and / or Buzz (if it's his tool that ultimately unlocks my Uni).

[DjGeNeSiS]

Have you seen this?:


http://wiki.xda-developers.com/index.php?pagename=Hermes_UpgradeProblems#problem5



Problem 5: Device shows NO GSM when booting

* The radio stack is screwed, you don't get GSM signal and the phone says unknown SIM status
* Device won't start after trying to unlock it with HTC Universal Unlocker (HTC_Uni_SIM_Unlock_v1)

Here is how to fix it:
METHOD 1

1. Disable activesync on your computer by right click on activesync icon -> connection settings -> uncheck "allow USB connections".
2. Put your Hermes in bootloader mode
3. Connect device to computer using USB cable.
4. Open mtty.exe and select USB port, then connect.
5. Hit enter twice, you will see the "USB>" prompt.
6.

Type the following commands (do not copy paste!!!)

USB> password 0000000000000000
USB> set 1e 1
USB> erase a0040000 c80000
USB> erase a0cc0000 c80000
USB> erase a1940000 640000
USB> set 1e 0

7. If the password does not work, try password BsaD5SeoA
8. Reset your phone and put it back in bootloader mode
9. If your bootloader version is different than 1.04 then Flash Bootloader version 1.04 (if you can't flash the bootloader version 1.04 (for what ever reason) and you have KITL enabled Rom, then there is final solution - PB_KITL_HERMES))
10. Flash the patched radio used to simunlock the Hermes
11. Your phone should be alive again :)

METHOD 2

Also, Ive found that Hard-Reseting the device restores GSM.

1. Remove the battery
2. wait 10 second
3. Re-insert Battery
4. Turn the device on
5. Watch for "NO GSM" on boot
6. if you see it. Return to step 1. (sometimes you have to do it up to 20 times)

If you see two lines of text flash up instead of 'No GSM' it means the GSM is functioning. For me this restored my radio in just 4 tries.

This ONLY works if your radio is NOT corrupted, but if you tried to updgrade and stalled between 0% and 15% of the GSM upgrade, it depends on the radio version you were trying to flash. But it's worth a try, the only downside is if your phone crashes, it will more than likely boot up with 'No GSM' so you'll have to do all over again.

Related forum threads

* SPV M3100 back to life at last!!!
* Can't boot after trying to unlock SPV M3100 with HTC Universal unlocker
* Vario II crashed
* Help me!! CID and IMEI missing!

[DjGeNeSiS]

i ALSO FOUND THIS:

http://www.4winmobile.com/forums/htc-universal/6930-q-can-iupgrade-rom-another-carrier.html