mike21pr
9th July 2009, 06:48 PM
ok heres the story....
i bought a used mint condition touch pro and activated on sprint online and the touch pro is running fine but the net wasnt working... i took it to sprint and they told me that the inner workings of the usb port were damaged and it was hard to communicate with the device via usb cable so they could not do their stuff, i though it was BS cuz it charges and connects to activesync as well as flash drive just fine at home till i tried to unlock the device which always gave me communication errors... i can do it via sd card no problem as i did and flashed energyrom just now but i still cant connect to the web and they said theres nothing that can be done about on their part that and i would have to call insurance and shell out 100 bucks for another one cuz the in-store warranty did not cover that. But i dont think that the usb port (which is fine IMO BTW) has anything to do with the net not working rite?
they told me do dial ##DATA# and restore the profile, soft reset and then attempt to update the profile via settings but it fails every time with error code 67 / incorrect username/password... i flashed to stock rom before this and hard resetted BTW and no dice... i think it may be a hardware problem cuz everytime i try to update my settings and fails, the username of the previous owner always goes back and thats maybe whats going on. but to no avail the device updates with my info...
the USB port damage that they mentioned was to connect the device to a diagnostic machine and since its damaged it cant connect to diagnose the problem so i guess im stuck then...
What do you think? if i can get my web working i would most likely keep it since i can flash via sd no problem and switch it for a pro2 easier than paying for it. i tried to update profile and prl but they always fail... i always get a incorrect username/password error 067
if anyone can help me get my net workin again i would fully thankful, where can i manually get my sprint internet settings?? cuz the DCD carrier cab and PRL update cab did not work for me...
i have noticed that when i go to device info. the sprint username isnt mine so i guess that would be the problem, i know what mine is but where do i change it? and what about password and anything else required for the sprint internet sevice to work??
i bought a used mint condition touch pro and activated on sprint online and the touch pro is running fine but the net wasnt working... i took it to sprint and they told me that the inner workings of the usb port were damaged and it was hard to communicate with the device via usb cable so they could not do their stuff, i though it was BS cuz it charges and connects to activesync as well as flash drive just fine at home till i tried to unlock the device which always gave me communication errors... i can do it via sd card no problem as i did and flashed energyrom just now but i still cant connect to the web and they said theres nothing that can be done about on their part that and i would have to call insurance and shell out 100 bucks for another one cuz the in-store warranty did not cover that. But i dont think that the usb port (which is fine IMO BTW) has anything to do with the net not working rite?
they told me do dial ##DATA# and restore the profile, soft reset and then attempt to update the profile via settings but it fails every time with error code 67 / incorrect username/password... i flashed to stock rom before this and hard resetted BTW and no dice... i think it may be a hardware problem cuz everytime i try to update my settings and fails, the username of the previous owner always goes back and thats maybe whats going on. but to no avail the device updates with my info...
the USB port damage that they mentioned was to connect the device to a diagnostic machine and since its damaged it cant connect to diagnose the problem so i guess im stuck then...
What do you think? if i can get my web working i would most likely keep it since i can flash via sd no problem and switch it for a pro2 easier than paying for it. i tried to update profile and prl but they always fail... i always get a incorrect username/password error 067
if anyone can help me get my net workin again i would fully thankful, where can i manually get my sprint internet settings?? cuz the DCD carrier cab and PRL update cab did not work for me...
i have noticed that when i go to device info. the sprint username isnt mine so i guess that would be the problem, i know what mine is but where do i change it? and what about password and anything else required for the sprint internet sevice to work??