purplemonkey0
13th August 2009, 08:49 PM
Device: HTC S620 (Tmobile Dash)
OS: Windows Mobile 6.5
Rom: 3VO.2.50.080809
Problem: Email messages does not download to the phone from my company's MS Exchange server. During sync phase, the device 'sees' the messages on the server but it does not download to my phone, no error message. It was working fine but all of a sudden it did not. I checked the setup such as server address we use owa.mycompany.com, SSL enabled, login, password nothing has changed. I deleted the server from Activesync and setup again still no go. My other Hotmail, Gmail, calender (sync via usb to my pc) works fine. Few of my fellow workers with iphones and other WM phones also have problem downloading, only the blackberry folks had no problem. My IT guy said he didn't change anything (I am not sure I believe it). If anyone can help shed light on this problem I can finally get some sleep trying to debug this :(.
*** New Update ***
I was able to download my messages if I config my Outlook to keep emails on the exchange server and not download to my local PC. There seems to be some conflict.
OS: Windows Mobile 6.5
Rom: 3VO.2.50.080809
Problem: Email messages does not download to the phone from my company's MS Exchange server. During sync phase, the device 'sees' the messages on the server but it does not download to my phone, no error message. It was working fine but all of a sudden it did not. I checked the setup such as server address we use owa.mycompany.com, SSL enabled, login, password nothing has changed. I deleted the server from Activesync and setup again still no go. My other Hotmail, Gmail, calender (sync via usb to my pc) works fine. Few of my fellow workers with iphones and other WM phones also have problem downloading, only the blackberry folks had no problem. My IT guy said he didn't change anything (I am not sure I believe it). If anyone can help shed light on this problem I can finally get some sleep trying to debug this :(.
*** New Update ***
I was able to download my messages if I config my Outlook to keep emails on the exchange server and not download to my local PC. There seems to be some conflict.